IT guides

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Your password is the key to your account, do not share it even with someone who claims to be University staff

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Our superfast wifi network, eduroam, is available throughout our campuses. You'll also find eduroam in different places across the globe and can use your full username (@dundee.ac.uk) to connect

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If you travel to another institution that has eduroam you can use your @dundee.ac.uk login to get free wifi on your laptop. Follow the instructions to get your One Dundee Desktop connected to eduroam when accessing it away from our campuses.

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How to install and use the VPN to get remote access to secure services on your Linux device. The VPN is only for use when off campus

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How to install and use the VPN to get remote access to secure services on your Mac. The VPN is only for use when off campus.

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To use your removable media on a Windows 10 One Dundee Desktop, you first need to encrypt it (if you haven't already) with BitLocker. You will be prompted to do this when you plug it into the computer, making it password protected from that point on.

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IT plays a large part in your studies at Dundee and this is your guide to get up and running with our main tools as quickly as possible.

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You don't need to log into your shared mailbox with a password, instead you get to it through your own email account

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Sometimes the filter in Outlook moves messages that matter into your Junk Email folder. You can quickly reclassify messages if you need to

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Find out how to map your School of Life Sciences shared drives to your desktop and access the files you have stored there. You need to launch a script from AppsAnywhere to do this.

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Let Microsoft know each time you receive emails that are junk, may be trying to infect your computer or steal your login details

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Visitor accounts are available on request by members of staff. If you're visiting one of our campuses, you can connect to eduroam or TheCloud to get free internet access and don't need a visitor @dundee.ac.uk account to do so

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You need to notify the University if your name changes. Once your details have been updated in our systems, your account will be renamed automatically.

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If you've forgotten your password you can reset it yourself, instantly, using your phone or an alternative email address

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There are many ways to sign out of your new Windows 10 desktop. It's not important how you sign out, as long as you remember to do it.

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Issues experienced on a Tue or Thu from 07:00-09:00 may be due to IT works and upgrades.

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Access your timetable, book a study desk, keep track of your library loans, renew and reserve books and much more.

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All teaching PCs are now running on Windows 10. If you use these computers to give a lecture or presentation, here are the things you need to know about using the new desktop.

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We have over 50 feature rich VIA screens across our campuses. Install the VIA app and connect your laptop, smartphone, or tablet to eduroam wifi to present to one. Up to four of you can connect to a single screen and collaborate at the same time

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When you try to log in away from the campus network, no matter what device you're using, you will often be asked to enter your second login factor.

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You can use SPSS on your own computer for educational work if you're on campus, or if you confirm your student or staff status with SPSS

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The VPN (Virtual Private Network) allows staff who are offsite, or are working from home to access certain University systems