IT guides
Guide
Using Outlook on the web allows you to access your dundee.ac.uk email from anywhere.
Guide
Find out how to install a nearby printer to your Windows Staff Desktop so you can use it to print
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You need to have credit on your Pay2Print account before you can print using a Pay2Print printer
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Some licences allow staff to install software on their non-managed computer
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Run through this five-step checklist to regain access to your @dundee.ac.uk account or get into the system you need to before contacting IT
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Your Life Sciences and University accounts must have the same password. Do not share your password, even with someone who claims to be University staff.
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Your password is the key to your account, do not share it even with someone who claims to be University staff
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How to install and use the VPN to get remote access to secure services on your Windows computer. The VPN is only for use when off campus.
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Our superfast wifi network, eduroam, is available throughout our campuses. You'll also find eduroam in different places across the globe and can use your full username (@dundee.ac.uk) to connect
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If you travel to another institution that has eduroam you can use your @dundee.ac.uk login to get free wifi on your laptop. Follow the instructions to get your One Dundee Desktop connected to eduroam when accessing it away from our campuses.
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How to install and use the VPN to get remote access to secure services on your mobile device. The VPN is only for use when off campus.
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How to install and use the VPN to get remote access to secure services on your Linux device. The VPN is only for use when off campus
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No exact instruction that covers all Linux distributions can be given, so we’ve provided the essential details plus descriptions for two widely used distributions, Centos and Mint
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For anyone not using a Staff Windows Desktop (a non-managed device), including students in accommodation. If you're using a managed desktop, you don't need to follow this connection guidance as your device has been configured for you
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For anyone not using a Managed Mac Desktop (a non-managed device). If you're using a managed desktop, you don't need to follow this connection guidance as your device has been configured for you.
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How to install and use the VPN to get remote access to secure services on your Mac. The VPN is only for use when off campus.
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Brought your wireless printer, Xbox, PlayStation, or Apple TV to University with you? Student Residences is one of our new superfast wifi networks and it exists in your accommodation only to serve these types of devices
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To use your removable media on a Windows 10 One Dundee Desktop, you first need to encrypt it (if you haven't already) with BitLocker. You will be prompted to do this when you plug it into the computer, making it password protected from that point on.
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Make the most of your dundee.ac.uk email when buying new tech and apps
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You can access the Microsoft 365 apps on a self-service basis. This means we'll point you towards training materials and the rest is up to you
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Use your dundee.ac.uk email to get Microsoft 365 free on up to 15 of your own devices
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Use your dundee.ac.uk account to download professional Microsoft developer tools and software to your own device
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IT plays a large part in your studies at Dundee and this is your guide to get up and running with our main tools as quickly as possible.
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You can recover previous versions of files saved to your H: and S: drives, or your OneDrive without logging a call
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Learning technology is the broad range of communication, information, and related technologies that can be used to support learning, teaching, and assessment as well as work-related activities.
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You don't need to log into your shared mailbox with a password, instead you get to it through your own email account
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Sometimes the filter in Outlook moves messages that matter into your Junk Email folder. You can quickly reclassify messages if you need to
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Find out how to map your School of Life Sciences shared drives to your desktop and access the files you have stored there. You need to launch a script from AppsAnywhere to do this.
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Wirelessly print from your own laptop using your Pay2Print account
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Printing your work from an on-campus computer with the student desktop
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Using Microsoft Teams allows you to record meetings or calls and share with your group
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Uninstall a piece of software you no longer need using the Programs and Features Manager
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Let Microsoft know each time you receive emails that are junk, may be trying to infect your computer or steal your login details
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Test, third-party, and system accounts are available on request
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Visitor accounts are available on request by members of staff. If you're visiting one of our campuses, you can connect to eduroam or TheCloud to get free internet access and don't need a visitor @dundee.ac.uk account to do so
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A shared mailbox allows your team, department, or society to jointly operate an email account.
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You need to notify the University if your name changes. Once your details have been updated in our systems, your account will be renamed automatically.
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If you've forgotten your password you can reset it yourself, instantly, using your phone or an alternative email address
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You can use the multifunction devices in Library locations to scan and copy documents
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External examiners will need to have access to your module in My Dundee. Learn how to add examiners to your Blackboard (Original) modules.
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For staff who want to use their fingerprint to log in to their HP laptop instead of typing their password
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Find out how to install and use the Company Portal app to access your staff email.
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Find out how to install and use the Company Portal app to access your staff email.
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There are many ways to sign out of your new Windows 10 desktop. It's not important how you sign out, as long as you remember to do it.
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Issues experienced on a Tue or Thu from 07:00-09:00 may be due to IT works and upgrades.
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Do you no longer want the app on your personal phone or tablet? Are you leaving the University and handing your device back to your manager?
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Access your timetable, book a study desk, keep track of your library loans, renew and reserve books and much more.
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macOS will remember your login details, but will not prompt you to update them, even if your login fails
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Storing your files on OneDrive means that you can access them later, on any device, through Outlook on the web
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All teaching PCs are now running on Windows 10. If you use these computers to give a lecture or presentation, here are the things you need to know about using the new desktop.
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We have over 50 feature rich VIA screens across our campuses. Install the VIA app and connect your laptop, smartphone, or tablet to eduroam wifi to present to one. Up to four of you can connect to a single screen and collaborate at the same time
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When you try to log in away from the campus network, no matter what device you're using, you will often be asked to enter your second login factor.
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You can use SPSS on your own computer for educational work if you're on campus, or if you confirm your student or staff status with SPSS
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A service that helps you and the University ensure information is safe and secure on phones and tablets. It's delivered as an app called Microsoft Intune Company Portal.
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Follow these steps if you've clicked, replied to, or downloaded an attachment from a spam or phishing email
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The VPN (Virtual Private Network) allows staff who are offsite, or are working from home to access certain University systems
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You can store your files in your H: drive or in the cloud when using one of the campus computers available to you