IT guides

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Guide

Your password is the key to your account, do not share it even with someone who claims to be University staff

Guide

Our University wifi network, eduroam, is available throughout our campuses. You'll also find eduroam at other academic locations in the UK and around the world, and can use your dundee login to connect.

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If you travel to another institution that has eduroam you can use your @dundee.ac.uk login to get free wifi on your laptop. Follow the instructions to get your One Dundee Desktop connected to eduroam when accessing it away from our campuses.

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How to install and use the VPN to get remote access to secure services on your Linux device. The VPN is only for use when off campus

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For anyone not using a Staff Windows Desktop (a non-managed device), including students in accommodation. If you're using a managed desktop, you don't need to follow this connection guidance as your device has been configured for you

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To use your removable media on a Windows 10 One Dundee Desktop, you first need to encrypt it (if you haven't already) with BitLocker. You will be prompted to do this when you plug it into the computer, making it password protected from that point on.

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IT plays a large part in your studies at Dundee so Digital and Technology Services (DTS) have put this guide together to help get you set up and running with our main tools as quickly as possible.

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You don't need to log into your shared mailbox with a password, instead you get to it through your own email account

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Sometimes the filter in Outlook moves messages that matter into your Junk Email folder. You can quickly reclassify messages if you need to

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Find out how to map your School of Life Sciences shared drives to your desktop and access the files you have stored there. You need to launch a script from AppsAnywhere to do this.

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Visitor accounts are available on request by members of staff. If you're visiting one of our campuses, you can connect to eduroam or TheCloud to get free internet access and don't need a visitor @dundee.ac.uk account to do so

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You need to notify the University if your name changes. Once your details have been updated in our systems, your account will be renamed automatically.

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If you've forgotten your password, you can reset it yourself using your phone or an alternative email address.

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Our cyber specialists have put together these tips as a guide for keeping you and the University safe while online.

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Issues experienced on a Tue or Thu from 07:00-09:00 may be due to IT works and upgrades.

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Access your timetable, book a study desk, keep track of your library loans, renew and reserve books and much more.

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When you try to log in away from the campus network, no matter what device you're using, you will often be asked to enter your second login factor.

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The VPN (Virtual Private Network) allows staff who are offsite, or are working from home to access certain University systems