IT guides
Guide
Using Outlook on the web allows you to access your dundee.ac.uk email from anywhere.
Guide
Find out how to install a nearby printer to your Windows Staff Desktop so you can use it to print
Guide
You need to have credit on your Pay2Print account before you can print using a Pay2Print printer
Guide
Some licences allow staff to install software on their non-managed computer
Guide
Run through this five-step checklist to regain access to your @dundee.ac.uk account or get into the system you need to before contacting IT
Guide
Your Life Sciences and University accounts must have the same password. Do not share your password, even with someone who claims to be University staff.
Guide
Your password is the key to your account, do not share it even with someone who claims to be University staff
Guide
How to install and use the VPN to get remote access to secure services on your Windows computer. The VPN is only for use when off campus.
Guide
Our University wifi network, eduroam, is available throughout our campuses. You'll also find eduroam at other academic locations in the UK and around the world, and can use your dundee login to connect.
Guide
If you travel to another institution that has eduroam you can use your @dundee.ac.uk login to get free wifi on your laptop. Follow the instructions to get your One Dundee Desktop connected to eduroam when accessing it away from our campuses.
Guide
How to install and use the VPN to get remote access to secure services on your mobile device. The VPN is only for use when off campus.
Guide
How to install and use the VPN to get remote access to secure services on your Linux device. The VPN is only for use when off campus
Guide
For anyone not using a Staff Windows Desktop (a non-managed device), including students in accommodation. If you're using a managed desktop, you don't need to follow this connection guidance as your device has been configured for you
Guide
Brought your wireless printer, Xbox, PlayStation, or Apple TV to University with you? Student Residences is one of our new superfast wifi networks and it exists in your accommodation only to serve these types of devices
Guide
To use your removable media on a Windows 10 One Dundee Desktop, you first need to encrypt it (if you haven't already) with BitLocker. You will be prompted to do this when you plug it into the computer, making it password protected from that point on.
Guide
Use your dundee.ac.uk email to get Microsoft 365 free on up to 15 of your own devices
Guide
IT plays a large part in your studies at Dundee so Digital and Technology Services (DTS) have put this guide together to help get you set up and running with our main tools as quickly as possible.
Guide
Learning technology is the broad range of communication, information, and related technologies that can be used to support learning, teaching, and assessment as well as work-related activities.
Guide
You don't need to log into your shared mailbox with a password, instead you get to it through your own email account
Guide
Sometimes the filter in Outlook moves messages that matter into your Junk Email folder. You can quickly reclassify messages if you need to
Guide
Find out how to map your School of Life Sciences shared drives to your desktop and access the files you have stored there. You need to launch a script from AppsAnywhere to do this.
Guide
Print wirelessly using a printer in the Library or on Campus from your own laptop or phone / mobile using your Pay2Print account.
Guide
Printing your work from an on-campus computer with the student desktop
Guide
Uninstall a piece of software you no longer need using the Request administrator access tool
Guide
Let Microsoft know each time you receive emails that are junk, may be trying to infect your computer or steal your login details
Guide
Test, third-party, and system accounts are available on request
Guide
Visitor accounts are available on request by members of staff. If you're visiting one of our campuses, you can connect to eduroam or TheCloud to get free internet access and don't need a visitor @dundee.ac.uk account to do so
Guide
A shared mailbox allows your team, department, or society to jointly operate an email account.
Guide
You need to notify the University if your name changes. Once your details have been updated in our systems, your account will be renamed automatically.
Guide
If you've forgotten your password, you can reset it yourself using your phone or an alternative email address.
Guide
You can use the multifunction devices in Library locations to scan and copy documents.
Guide
External examiners will need to have access to your module in My Dundee. Learn how to add examiners to your Blackboard (Original) modules.
Guide
For staff who want to use their fingerprint to log in to their HP laptop instead of typing their password
Guide
Find out how to install and use the Company Portal app to access your staff email.
Guide
Find out how to install and use the Company Portal app to access your staff email.
Guide
Make the most of your dundee.ac.uk email when buying new tech and apps
Guide
Our cyber specialists have put together these tips as a guide for keeping you and the University safe while online.
Guide
Issues experienced on a Tue or Thu from 07:00-09:00 may be due to IT works and upgrades.
Guide
Do you no longer want the app on your personal phone or tablet? Are you leaving the University and handing your device back to your manager?
Guide
Access your timetable, book a study desk, keep track of your library loans, renew and reserve books and much more.
Guide
macOS will remember your login details, but will not prompt you to update them, even if your login fails
Guide
When you try to log in away from the campus network, no matter what device you're using, you will often be asked to enter your second login factor.
Guide
A service that helps you and the University ensure information is safe and secure on phones and tablets. It's delivered as an app called Microsoft Intune Company Portal.
Guide
Follow these steps if you've clicked, replied to, or downloaded an attachment from a spam or phishing email
Guide
The VPN (Virtual Private Network) allows staff who are offsite, or are working from home to access certain University systems
Guide
You should store your files in the cloud using OneDrive when using one of the campus computers available to you.