Multi-factor authentication

This security method makes you perform an added step at login when you're away from the campus network.

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You need to wait until your account is converted to a full student account. This happens a few hours after matriculation.

Sometimes called two-step verification, multi-factor authentication (MFA) makes you prove two factors from independent categories at login, denying access if either are incorrect. You enter:

  1. your username and password as normal, proving something you know
  2. a code or respond to a verification request sent to your device, proving something you have

Login factor 2 can be sent to your device by call, text, or by way of an app called Microsoft Authenticator.

If you’ve ever had to put in an extra code to get into your PayPal or online banking, you've used a type of it before.

MFA guides

We provide a suite of connected guides on multi-factor authentication.

Set up MFA for the first time

Pick mobile app to get your second login factor via the Microsoft Authenticator app on your smartphone or tablet. Alternatively, you can choose to get a code by call or text.

Use MFA at login

When you try to login away from the campus network, no matter what device you're using, you will be asked to enter your second login factor. Not always, but sometimes.

Change and manage MFA setup

It's best if you add alternative contact methods right after setup. If you get a new mobile device, update your settings and change to using the mobile app when travelling overseas.

Compare MFA setup options

There are five different ways to get your second login factor (code or approval request) with MFA. Find out which will work best for you and know your options.

Answers to questions about MFA

Get a bit more detail about MFA and find answers to commonly asked questions about it. They might help you get a better feel for the service and what it means for you, you never know.

Last updated

18 September 2020