Set up Secure Mobile Working (Company Portal app) on android

Updated on 7 July 2023

Find out how to install and use the Company Portal app to access your staff email.

On this page

Before you get started

  • Remove any apps using your University login (such as Box, Outlook, or Excel).
  • Make sure your device is fully charged (keep it plugged in) and connected to wifi.
  • Enable encryption (if it isn't enabled already).
    • This may take an hour or more and the way to do it varies depending on version/device.
    • Open your phone Settings and go to Lock Screen and Security, then encrypt.
    • The exact process differs between phones. If you get stuck: search online for your device name and enable encryption.

Getting set up

  1. Go to the Google Play Store and install the Microsoft Intune Company Portal app.
  2. Open the app and sign in with your full username and password.
  3. Accept the Terms of the Personal Mobile Device Policy.
  4. Click Begin once the Company Access Setup procedure starts.
  5. Click Continue until you reach the What comes next? page.
  6. Click Enroll and an Activate device administrator? page will appear.
  7. Click Activate until you get the ELM Agent page.
  8. Click Confirm to agree to the terms and conditions.
  9. Click Continue to proceed with Device Compliance.
  10. A Checking Compliance loading screen will appear. 
      Pass: A green tick will appear if your device is complaint
      Fail: Follow the instructions in the next section
  11. (If you pass in 10) Click Continue to reach the Setup Complete page and select Done.

If you have no passcode, a weak passcode or encryption is not enabled

  1. A Resolve Compliance Issues page will appear.
  2. Go to the Settings on your device and configure your password and encryption.
  3. Return to the Resolve Compliance Issues window and click Check Compliance.
  4. Device Compliance should now show a green tick.
  5. Click Continue to reach the Setup Complete page and select Done.

You can now install the Outlook email app from within Company Portal.

Don't want/need the app anymore?

Follow the uninstall instructions if you:

  • No longer want the app on your own phone/tablet
  • Are leaving the University and handing your device back

Read the guidance on accessing your email by browser (if you plan to do this from now on).