Set up Secure Mobile Working (Company Portal app) on iOS

Updated on 2 August 2023

Find out how to install and use the Company Portal app to access your staff email.

On this page

Before you get started

  • Remove any apps using your University login (such as Box, Outlook, or Excel).
  • Make sure your device is fully charged (keep it plugged in) and connected to wifi.

Getting set up

  1. Go to the App Store and install the Microsoft Intune Company Portal app.
  2. Open the app and sign in with your full username and password.
  3. Accept the Terms of the University's Personal Mobile Device Policy.
  4. Click Begin once the Company Access Setup procedure starts.
  5. Click Continue until you reach the What comes next? page.
  6. Click Enroll and a Management Profile page will appear.
  7. Click Install until you get the Remote Management pop-up.
  8. Click Done once the Management Profile has installed.
  9. Click Continue to proceed with Device Compliance.
  10. A Checking Compliance loading screen will appear. 
      Pass: A green tick will appear if your device is compliant 
      Fail: Follow the instructions in the next section
  11. (If you pass in step 10) Click Continue to reach the Setup Complete page and select Done.

If you have no passcode or a weak passcode

  1. Click Continue at the Passcode Requirement warning box.
  2. Proceed with the passcode setup/change.
  3. Device Compliance should now show a green tick.
  4. Click Continue to reach the Setup Complete page and select Done.

You can now install the Outlook email app from within Company Portal.

Don't want/need the app anymore?

Follow the uninstall instructions if you:

  • No longer want the app on your own phone or tablet.
  • Are leaving the University and handing your device back.

Read the guidance on accessing your email by browser (if you plan to do this from now on).