IT guides

Find out how to use our services and fix issues yourself without contacting the service desk

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There are several ways to get access to the software required for your studies whether that is on campus or on your own computer.


It's best if you add alternative contact methods right after setup. If you get a new mobile device, update your settings and change to using the mobile app when travelling overseas.


Your password is the key to your account, do not share it even with someone who claims to be University staff

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