Student support guides
- Type
- Guide
Access support for gender-based violence
Whether you’ve experienced gender-based violence recently or in the past, the University of Dundee is here to support you to take whichever steps you want to take next
- Type
- Guide
Accessing student software
There are several ways to get access to the software required for your studies whether that is on campus or on your own computer.
- Type
- Guide
Advice for students who commute to campus
If you live on the outskirts of Dundee, or commute from Fife, Angus, or further, you will still be able to participate fully in University life
- Type
- Guide
Advice for students with children
Combining studies with parenting responsibilities can be challenging, however, we have ways to support all students to achieve their full potential
- Type
- Guide
Apply for funding support if you are a UK student
Who is eligible for funding support and how to apply
- Type
- Guide
Apply for funding support to help pay for your childcare
Who is eligible for the Higher Education Childcare Fund and how to apply.
- Type
- Guide
Apply for student Council Tax exemption
You need to apply for exemption from Council Tax, this is not automatic. If all adults in your household are students you can get 100% exemption
- Type
- Guide
Apply for the Rotary Club of Dundee Centenary Bursary
This guide provides information on who is eligible and how to apply for the Rotary Club of Dundee Centenary Bursary
- Type
- Guide
Apply for The William S. Phillips Fund
This guide provides information on who is eligible and how to apply for the The William S. Phillips Fund
- Type
- Guide
Become a student ambassador
Represent the University and support prospective students and guests at key events and gain valuable experience
- Type
- Guide
Book a counselling appointment with the University Counselling Service
How to get counselling support if you a student or member of staff.
- Type
- Guide
Book a teaching or meeting room
Room bookings can be made by staff and students using Resource Booker to book teaching or meeting rooms outside of centrally timetabled events
- Type
- Guide
Book an appointment with a Royal Literary Fellow and get help with your academic writing
Book a 50-minute, one-to-one appointment with an academic writing tutor
- Type
- Guide
Book an appointment with an academic skills tutor
Book an appointment with one of the tutors at Academic Skills to help improve your general academic skills.
- Type
- Guide
Borrow assistive hardware and other technology from the library
How students can access digital equipment to help support their needs
- Type
- Guide
Brian Cox Award for Excellence in Public Engagement with Research: Application guidelines and form
Individuals or groups of people working at the School of Life Sciences can apply for the Brian Cox Prize for Excellence in Public Engagement with Research. This recognises and rewards the School’s outstanding communicators in improving understanding of the School’s research to a wider audience.
- Type
- Guide
Change your name, address, or personal details (students)
It's important we have up to date details for our students, it's easy to keep these correct
- Type
- Guide
Changing your course once you have started studying
Find out if you can transfer your course and what options are available
- Type
- Guide
Connect to Connect Tunnel VPN on Windows
How to install and use the VPN to get remote access to secure services on your Windows computer. The VPN is only for use when off campus.
- Type
- Guide
Connect to eduroam wifi
Find out how to connect to eduroam wifi for staff, students living in accommodation, visitors and guests on campus
- Type
- Guide
Connect to SonicWall Mobile Connect VPN app on phone or tablet
How to install and use the VPN to get remote access to secure services on your mobile device. The VPN is only for use when off campus.
- Type
- Guide
Contact the University Service Desk using Help4U
Find out how to contact various Professional Services teams, such as IT, Web and HR, using Help4U
- Type
- Guide
Disabled Students' Allowance (DSA)
Find out how to apply for Disabled Students' Allowance (DSA), the types of allowance available and the assessment process
- Type
- Guide
Dyslexia support for students
Get dyslexia support if you are a student including specialist dyslexia tuition and dyslexia screening
- Type
- Guide
Equality monitoring - why do we do it?
By completing your Equality Monitoring form you help us, your colleagues and fellow students ensure a culture that benefits and supports us all
- Type
- Guide
Exam support for students with a disability
Guidance for staff regarding the provision of exam support for students with a disability.
- Type
- Guide
Financial considerations after you graduate
Information about repaying your student/tuition fee loan and other financial considerations after you graduate.
- Type
- Guide
Find a student printer on campus
We have student accessible My Print printers locations throughout our three campuses offering printing from 5p per page
- Type
- Guide
Get a letter that says I am a current student
To confirm your enrolment status, you can download a letter from eVision or request a letter from Registry
- Type
- Guide
Get books in accessible formats if you have qualifying disability (visual, learning, or physical)
RNIB Bookshare and the Alternative Formats Service allow you to freely access eBooks in your preferred format.
- Type
- Guide
Get free or reduced price groceries on campus
If you’re struggling to buy essentials like food and personal items, there are places you can go on campus to get these for free
- Type
- Guide
Get free period products
A wide range of free period products are available across campus courtesy of the Period Power Project.
- Type
- Guide
Get something stamped or signed by the University
Get documentation such as a council tax letter or pension certificate signed by the University.
- Type
- Guide
Get student dental treatment from Dundee Dental Hospital
Free Dental treatment is provided by our undergraduate clinical students
- Type
- Guide
Get support from the Citizens Advice Bureau on campus
How students and staff can book an appointment with the Citizens Advice Bureau
- Type
- Guide
Getting started with IT at Dundee
Digital and Technology Services (DTS) have put this guide together to help get you set up and running with our main IT tools as quickly as possible
- Type
- Guide
Graduate Apprenticeships information for applicants
Find out how a Graduate Apprenticeship can benefit you, our entry requirements, the funding that is available, how you can apply, and more!
- Type
- Guide
Guidance for researchers on data storage and security
The University provides researchers with various options for data storage, sharing and archiving.
- Type
- Guide
Handling a complaint against you
Guidance for staff and students who have been accused of bullying or harassment
- Type
- Guide
How students can report absences due to ill health
You can use a self certificate for the first 7 days of an absence. This form may be used as evidence for mitigating circumstances or absence reporting
- Type
- Guide
How to pay library charges
Details of the costs related to the use of library services including fines and refunds.
- Type
- Guide
How to write your best postgraduate research proposal
What your research proposal should include and guidance on what we look for when selecting our research students.
- Type
- Guide
Install the SafeZone app on your mobile
SafeZone will be used to communicate with our University community in an emergency. Users will also be able to check in if they feel unsafe or are lone working
- Type
- Guide
Learning and assistive technology support for staff and students
Learning technology is the broad range of communication, information, and related technologies that can be used to support learning, teaching, and assessment as well as work-related activities.
- Type
- Guide
Leaving your university studies early
Leaving your studies early can be a big step. There’s support available to help you make the best decision and point you in the right direction.
- Type
- Guide
Managing your money as a student
Find out about banking, borrowing and budgeting and make sure you're managing your finances effectively.
- Type
- Guide
Mentoring for students with mental health difficulties
Disability Services offer specialist one-to-one support if you are experiencing ongoing mental heath issues.
- Type
- Guide
No detriment - what does it mean?
- Type
- Guide
Nominate someone for an Honorary Degree
Learn how to nominate someone for an Honorary Degree if you think they have made an outstanding contribution to their field.
- Type
- Guide
Order an official document or letter from Registry
If you need evidence that you studied at the University of Dundee or a transcript of your marks, you can order these from Registry
- Type
- Guide
Preparing a Research Degree Proposal for DJCAD
Guidance notes to help you to prepare your proposal
- Type
- Guide
Promote a healthy working and learning environment
Learn what you can do to contribute to a healthy working and learning environment, and prevent harassment and bullying
- Type
- Guide
Register attendance at classes and get support with the SEAtS mobile app
We use the SEAtS app to monitor attendance across our classes to help you get the best outcomes. Find out how to get the app, use it, and solve any common issues
- Type
- Guide
Register for NHS medical care, including registering with a doctor and dentist
Guidance on the National Health Services (NHS), pharmacies, opticians, and registering with a doctor or dentist.
- Type
- Guide
Replace a lost or worn out ID card
What to do if you need a replacement student or staff ID card or want to change your photo
- Type
- Guide
Report an incident of harassment or bullying
Use the online form to report an incident of harassment or bullying, for yourself, a student, or colleague
- Type
- Guide
Request a letter confirming your right to work in the UK
If your employer requests a letter to evidence your right to work you can request a letter using this form
- Type
- Guide
Request a manual password reset
If you are unable to reset your password, you should use this form
- Type
- Guide
Sexual health and contraception
Information for students about emergency contraception and booking sexual health appointments.
- Type
- Guide
Student guide to mitigating circumstances and/or recurring circumstances
Learn how to report problems which have negatively affected your studies, get support, and make your exam board aware of your situation
- Type
- Guide
Submit your content for the Undergraduate Degree Show webpages
How to submit your links and profile image if you are a student at DJCAD
- Type
- Guide
Support a student who has been bullied or harassed
Guidance for staff when supporting a student who has been bullied or harassed
- Type
- Guide
Support for mature students
Get help with finance, funding, and adjusting to university life if you are a mature student.
- Type
- Guide
Support for students from a Care-Experienced background, who have caring responsibilities, or who are estranged
Find out what personal and financial support is available for students with a background in care, who have caring responsibilities, or who are estranged
- Type
- Guide
Tell us about your disability if you are an applicant
Find out how to inform us about your disability, and what to do if you have already made your application
- Type
- Guide
Travel from Aberdeen Airport
Dundee is approximately 70 miles from Aberdeen Airport, and can be reached by taxi, train, or bus
- Type
- Guide
Travel from Edinburgh International Airport
Dundee is approximately 60 miles from Edinburgh International Airport, and can be reached by taxi, train, or bus.
- Type
- Guide
Travel from Glasgow International Airport
Dundee is approximately 80 miles from Glasgow International Airport, and can be reached by taxi, train, or bus
- Type
- Guide
Travel from Prestwick International Airport
Dundee is approximately 115 miles from Prestwick International Airport, and can be reached by taxi, train, or bus
- Type
- Guide
Travelling to the University of Dundee
How to travel to the University of Dundee by car, train, bus, or plane
- Type
- Guide
Understanding your tuition fee balance as current student
Your tuition fee balance is shown in eVision however may appear different than you expect due to the way funding bodies pay the University
- Type
- Guide
View your exam timetable and exam results
Find out when and where your exams are, and when and how you will get your results.
- Type
- Guide
Winter vacation information for applicants
The University closes over the Christmas and New Year period. Find out when we reopen, and how to avoid delays to your application.
- Type
- Guide
Writing a research proposal for postgraduate research in Islamic finance
This guide was created by the School of Business to help you apply for Islamic finance research degrees and in particular a PhD in Islamic Finance.