How to pay library charges

Updated on 1 February 2024

Details of the costs related to the use of library services including fines and refunds.

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Cost of replacing damaged or lost material

Damaged or lost standard loan items are charged at £30 each. This is the average replacement cost.

Damaged or lost locker keys incur a charge of £25 to replace the lock mechanism.

Damaged or lost laptops incur a charge of £25.

All other borrowable items, including Inter Library Loans, Multimedia, 1 day, and 7 day loan items will be charged the full current replacement cost.


Standard loan (recalled items only) £1 per day
7 day loan £1 per day
1 day loan £1 per day
Inter-library loan £1 per day
Laptops  £1 per day
Lockers £1 per day


Items sold at Duncan of Jordanstone library only.

A4 lamination sheet 10p
A3 lamination sheet 20p
A4 acetate (standard and colour photocopy) 50p
A3 acetate (photocopy) £1
Binding set (acetate cover, black cover, ring binder) £1
Ring binder (plastic comb spine, any size) 20p

How to pay for charges

Charges can be paid online by debit or credit card through your Library account. Alternatively, payment by card can be made over the phone (+44 (0)1382 384087 Monday - Friday, 09:00 - 17:00).

Please note, part payment of charges is not accepted and the total amount due must be paid in a single transaction.

If you have any queries about your charges, please speak to a member of staff or phone the Library on +44 (0)1382 384087.


You may be eligible for a refund on a library charge if we have invoiced you for a book which is subsequently returned before we re-order a replacement.  This is at the discretion of the Library.

In the event that a library charge is to be refunded (either fully or in part) the Library will make the refund to the card account from which the original payment was made.  If, for reasons beyond the Library's control, the refund cannot be made to the originating card or bank account, the refund will be made to an alternative bank account provided by the payer.


Library Services

+44 (0)1382 384087