Guide

Become a student ambassador

Represent the University and support prospective students and guests at key events and gain valuable experience

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Student Ambassador at Open Day

We are not currently recruiting Student Ambassadors

Our Student Ambassadors are the face of the University for our prospective students and their guests. As a Student Ambassador you will be at the forefront of our engagement with prospective students throughout the year through Open Days, Applicant Days, and other special events. Along with these major events, you may also be involved in call campaigns, campus visits, and recruitment events.

Benefits

Skills and experience

  • Gain confidence in communicating with a range of audiences
  • Gain experience of working with young people
  • Improve your employability and enhance your CV
  • Develop team working skills, problem-solving skills and social and cultural awareness
  • Get training in customer service and event management

Pay

  • £8.21 per hour for Core, Call, and Event Student Ambassadors
  • £9.65 per hour for Senior Student Ambassadors

Open Days and Applicant Days

Our Open days and Applicant days give our applicants and prospective students a chance to see our facilities and hear, from you first hand, what the University of Dundee has to offer.

If you work at our visiting days you will be involved in a range of tasks such as:

  • registration
  • train station stewarding
  • ushering
  • library tours
  • campus tours
  • staffing information points

Regional recruitment events

You may be asked to travel with our recruitment staff to chat to prospective students at schools, UCAS events, and Higher Education fairs about your course, student life, and your experience of Dundee.

Call campaigns

Some prospective students are unable make it to campus until they begin their studies. As an Ambassador, you can be involved in various campaigns that engage and share your experience of Dundee with prospective students over the phone.

Progression and further opportunities

Our group of Student Ambassadors operate on a tiered scheme meaning that there are opportunities for you to take part in a variety of work and gain more responsibility in your role.

Student Ambassador types

Event Ambassadors

Event Ambassadors are called upon to help with major events such as our annual Open Days and Applicant Days.

Event Ambassadors will have the opportunity to join the Core Student Ambassador group at key points throughout the year.

Core Ambassadors

In addition to work at Open and Applicant Days, Core Ambassadors are offered a variety of work throughout the year including regular campus tours, helping with office-based work, and participating in events such as school visits.

This group consists of those Ambassadors who have demonstrated continued commitment to the scheme and are looking for a higher level of participation.

Senior Ambassadors

Our Senior Student Ambassadors have a higher level of responsibility and training.

They are involved in a variety of work, supporting the Student Recruitment Team, International Engagement Team, and Applicant Experience Team with specific tasks and are required to take on a supervisory role for Open Days, Applicant Days and any other events/activities.  They also take an active role in helping to train new ambassadors.

Call Ambassadors

Call Ambassadors' main duty is to help make calls to prospective students and current applicants.

We look for a range of students from various disciplines and nationalities. To help with this work in order to give call recipients a chance to talk to someone studying their course or who is form their home country.

It is possible to be both a Call Ambassador and part of the Core Ambassador group.

Essential skills and qualities

We expect our Ambassadors to:

  • have excellent communication and interpersonal skills
  • have a genuine interest in helping prospective students
  • be committed and enthusiastic about Dundee and the University
  • have empathy and be sensitive to different perspectives,  cultures, and experiences
  • uphold a positive and professional representation of the University of Dundee
  • be reliable and punctual
  • behave in a professional manner which is culturally sensitive

Desirable skills and qualities

  • previous experience working with the public in a customer service role
  • good knowledge of the University and the city
  • awareness of the UCAS application process and the decisions students make when selecting their place of study
  • the ability to troubleshoot and use your initiative to solve problems

Training

Student Ambassadors are provided with full training ahead of any activities that they are requested to complete.

We would never want you to feel that you didn’t have the knowledge and tools to do a job well. We want you to feel confident and comfortable in the work you do and gain experience through your work as an Ambassador.

Some training will be compulsory if you wish to participate in work such as events, calls and campus tours while other training is optional and an opportunity for you to develop as a Student Ambassador. 

International requirements

If you are applying as an international student it is important that you do not break the regulations of your Visa.  Most overseas students will have a Tier 4 Visa which states that you cannot work more than 20 hours per week (paid and voluntary). 

You will also need a National Insurance Number to undertake any paid work in the UK.  If you don’t have a National Insurance number, you must apply for this as soon as possible.

Dates of availability

Student Ambassadors must be available during the following periods:

March – April

Applicant Days

August – October

Clearing and Main Open Days

Enquire about becoming a Student Ambassador

Last updated

11 November 2019

From

Admissions and Applicant Experience