Become a student ambassador
Updated on 25 January 2024
Represent the University and support prospective students and guests at key events and gain valuable experience
Our Student Ambassadors are the face of the University for our prospective students and their guests. As a Student Ambassador, you will be at the forefront of our engagement with prospective students throughout the year through Open Days, Offer Holder events, and other special events. Along with these major events, you may also be involved in call campaigns, campus visits, and recruitment events.
Skills and experience
- Gain confidence in communicating with a range of audiences
- Gain experience of working with young people
- Improve your employability and enhance your CV
- Develop team-working skills, problem-solving skills and social and cultural awareness
- Get training in customer service and event management
- As a living wage employer we currently pay ambassadors a minimum of £12 per hour
Open Days and Offer Holder events
Our Open days and Offer Holder events give our applicants and prospective students a chance to see our facilities and hear, from you first hand, what the University of Dundee has to offer.
If you work at our visiting days you will be involved in a range of tasks such as:
- train station stewarding
- library tours
- campus tours
- staffing information points
Regional recruitment events
You may be asked to travel with our recruitment staff to chat to prospective students at schools, UCAS events, and Higher Education fairs about your course, student life, and your experience of Dundee.
Progression and further opportunities
Our group of Student Ambassadors operate on a tiered scheme meaning that there are opportunities for you to take part in a variety of work and gain more responsibility in your role.
Student Ambassador types
Event Ambassadors are called upon to help with major events such as our annual Open Days and Offer Holder events.
Event Ambassadors will have the opportunity to join the Core Student Ambassador group at key points throughout the year.
In addition to work at Open and Offer Holder events, Core Ambassadors are offered a variety of work throughout the year including regular campus tours, helping with office-based work, and participating in events such as school visits.
This group consists of those Ambassadors who have demonstrated continued commitment to the scheme and are looking for a higher level of participation.
Our Senior Student Ambassadors have a higher level of responsibility and training.
They are involved in a variety of work, supporting the Student Recruitment Team, International Engagement Team, and Applicant Experience Team with specific tasks and are required to take on a supervisory role for Open Days, Offer Holder events and any other events/activities. They also take an active role in helping to train new ambassadors.
Our Engagement Ambassadors work closely with the International Engagement Team and interact with various offer-holders, speak in webinars, write blog posts and engage offer holders on different social media platforms. Quite often ambassadors will be speaking to offer-holders from their home region, providing insight into life as a University of Dundee student.
Essential skills and qualities
We expect our Ambassadors to:
- have excellent communication and interpersonal skills
- have a genuine interest in helping prospective students
- be committed and enthusiastic about Dundee and the University
- have empathy and be sensitive to different perspectives, cultures, and experiences
- uphold a positive and professional representation of the University of Dundee
- be reliable and punctual
- behave in a professional manner which is culturally sensitive
Desirable skills and qualities
- previous experience working with the public in a customer service role
- good knowledge of the University and the city
- awareness of the UCAS application process and the decisions students make when selecting their place of study
- the ability to troubleshoot and use your initiative to solve problems
Student Ambassadors are provided with full training ahead of any activities that they are requested to complete.
We would never want you to feel that you didn’t have the knowledge and tools to do a job well. We want you to feel confident and comfortable in the work you do and gain experience through your work as an Ambassador.
Some training will be compulsory if you wish to participate in work such as events, calls and campus tours while other training is optional and an opportunity for you to develop as a Student Ambassador.
If you are applying as an international student it is important that you do not break the regulations of your Visa. Most overseas students will have a Tier 4 Visa which states that you cannot work more than 20 hours per week (paid and voluntary).
You will also need a National Insurance Number to undertake any paid work in the UK. If you don’t have a National Insurance number, you must apply for this as soon as possible.
Student Ambassadors must be available during the following periods:
March – April
Offer Holder events
August – October
Clearing and Main Open Days
Register your interest as an ambassador
We invite you to complete our form to register your interest as an ambassador and we'll let you know when opportunities become available.