Our measures of success
We will know we have been successful in delivering our strategy when, after five years, we are even more confident in demonstrating our excellence in research, education and engagement, when our digital maturity is more fully realised, and our global reach has continued to expand.
We will have made progress in investing in our people, continued to expand access to our University, and our students and graduates will continue to be our most effective ambassadors by having a positive impact on their communities and workplaces, showcasing the benefits of participation in one of the best learning environments in the UK.
We will also monitor key enablers of our success such as our environmental and financial sustainability.
To help assess our progress towards our five-year outcomes, we have established the following Key Performance Indicators (KPIs) and targets:
| Strategic Focus | KPI name | Target (by Year 5) |
|---|---|---|
|
Education & Student Experience |
Overall Student Satisfaction (NSS) |
Top 20 in the UK |
|
Research with Impact |
Research Grant Income |
Target £83m per annum |
|
Engagement |
Times Higher Education Impact Rankings |
Ranked in the World’s Top Quintile |
|
Enterprise |
Estimated current turnover of all active spinouts and start-ups |
Top 5 in the UK |
|
People & Talent |
Staff Survey Recommendation Question |
Progress against a baseline to be established in Year 2 |
|
Digital Enablement |
Digital Business Maturity Assessment (Gartner) |
Score 3.50 out of 5.00 |
|
Climate Action & Net Zero |
Greenhouse Gas net Emissions |
On track to achieve 75% reduction compared to baseline by 2030 |
|
Financial Sustainability |
Cash generation (EBITDA) |
EBITDA as a percentage of income of at least 7% |