Complaints corporate information
Procedure
Learn how and when to use the University complaints handling procedure, and how it is governed.
Report
Annual and quarterly reports of complaints handled from 2007- 2013.
Report
Annual and quarterly reports of complaints handled in 2014.
Report
Annual and quarterly reports of complaints handled in AY 2014-2015.
Report
Annual and quarterly reports of complaints handled in AY 2015-2016.
Report
Annual and quarterly reports of complaints handled in AY 2016-2017.
Report
Annual and quarterly reports of complaints handled in AY 2017-2018.
Report
Annual and quarterly reports of complaints handled in AY 2018-2019.
Report
Annual and quarterly reports of complaints handled in AY 2019-2020.
Report
Annual and quarterly reports of complaints handled in AY 2020-2021.
Report
Annual and quarterly reports of complaints handled in AY 2021-2022.
Report
Annual and quarterly reports of complaints handled in AY 2023-2023.
Report
Annual and quarterly reports of complaints handled in AY 2023-2024.
Report
Annual and quarterly reports of complaints handled in AY 2024-2025
Factsheet
This guidance explains how the University will approach unacceptable behaviour from complainants.
Factsheet
Learn what to do if you wish to make an anonymous report to the University.
Factsheet
Guidance on dealing with unacceptable and/or vexatious behaviour