Guide
Moving in to student accommodation
What you need to know when moving into student accommodation including coronavirus quarantine procedures
Have you accepted your accommodation offer and paid your advance payment? Have we acknowledged your acceptance and payment? If not, you'll need to come to the Residences Office first.
Students travelling to Scotland from some countries currently need to quarantine for two weeks. The list of countries or territories requiring people arriving to quarantine might change before you arrive.
This is a unique time and an opportunity to thrive despite social distancing and other restrictions.
Our campuses have been prepared for your safe living and study but we need you to follow our rules so that everyone stays safe. You are reminded to follow all public health measures introduced to reduce the risk of Covid-19 infection.
It is the right of those over the age of 18 years of age to consume alcohol in a responsible and legal manner. During the pandemic, everyone is asked to take particular care to ensure their natural good judgement is not impaired by excessive alcohol consumption.
Please act responsibly, respect the health of yourself and others, and help ensure a safe and enjoyable experience living and studying on campus.
Key collection
Once you have booked your collection slot, you can pick up your keys from the relevant Sanctuary Students reception.
Balfour Flats, Belmont Flats, Belmont Tower
Belmont Tower Foyer
Belmont Tower
Mount Pleasant
Dundee
DD1 4HD
Heathfield
Sanctuary Students Office
Heathfield
75 Old Hawkhill
Dundee
DD1 5EN
Seabraes
Seabraes Reception
Seabraes Court
Dundee, DD1 4LA
(located in the last building beside the common room at the end of the driveway).
West Park Villas, West Park Flats
West Park Villas Reception
319 Perth Road
Dundee
DD2 1NN
(located inside the front door).
Out of hours team
If you arrive outside normal office hours (Monday to Friday - 09:00 to 17:00) please phone +44 (0)7776 298 696
Sanctuary students
While the University is your landlord and looks after your rent and welfare, the day-to-day management of these residences is handled by Sanctuary Students.
Sanctuary have produced a welcome booklet for each residence. You can view these online as a PDF.
Changes to help keep you safe
Sanctuary Students have made detailed plans to help keep you safe while you stay with us.
Find out more about their approach at the Sanctuary Students website (PDF).
Contact Sanctuary Students
Monday to Friday - 09:00 to 17:00
+44 (0)1382 383111 or enquiries-dundee@sanctuary-students.com
Out of Hours Team (for urgent matters and key collection only)
+44 (0)7776 298 696
Non-University accommodation
If you are staying with a private landlord, please contact them in advance to arrange to collect your keys. They may not be open at the weekend. Private landlords will also have their own procedures for social distancing and staying safe.
Mail and deliveries
Mail is delivered directly to your flat. Please don't send anything before you move in.
- Belmont flats
Flat xx, Room yy, Belmont Flats, 76 Old Hawkhill, Dundee, DD1 4HE - Belmont Tower
Flat xx, Room yy, Belmont Tower, Mount Pleasant, Dundee, DD1 4HD
Parcels for Belmont Tower are delivered to Heathfield reception - Heathfield
Flat xx, Room yy, Heathfield, 75 Old Hawkhill, Dundee, DD1 5EN - Seabraes
Flat xx, Room yy, Seabraes, Seabraes Court, Dundee, DD1 4LA - West Park Flats
Flat xx, Room yy, West Park Flats, 319 Perth Road, Dundee, DD2 1NP - West Park Villas
Flat xx, Room yy, West Park Villas, 319 Perth Road, Dundee, DD2 1NN - The Hub
Block.Flat.Room, The Hub, Hawkhill, Dundee, DD1 5DL
If you live in private accommodation your landlord will be able to let you know the postal address.
Council tax
All full-time registered students at the University of Dundee will normally qualify for exemption from council tax.
Apply for student Council Tax exemption
TV Licence
The law says you need to be covered by a TV Licence to:
- watch or record programmes as they’re being shown on TV, on any channel
- watch or stream programmes live on an online TV service (such as ITV Hub, All 4, YouTube, Amazon Prime Video, Now TV, Sky Go, etc.)
- download or watch any BBC programmes on iPlayer.
This applies to any device you use, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box, or DVD/VHS recorder.
For further details please see the TV Licencing website.
Residences Office