Moving in to student accommodation

Key collection

You will be able to move in on the start date of your contract for accommodation. The residences team will confirm by email the time your keys will be ready and where to collect them from. 

This will generally be from the reception office onsite at your accommodation:

Balfour Flats, Belmont Flats, Belmont Tower

Sanctuary Students Office Heathfield
75 Old Hawkhill
Dundee
DD1 5EN

Heathfield

Sanctuary Students Office
Heathfield
75 Old Hawkhill
Dundee
DD1 5EN

Seabraes

Seabraes Reception
Seabraes Court
Dundee, DD1 4LA 
(located in the last building beside the common room at the end of the driveway).

West Park Villas, West Park Flats

West Park Villas Reception
319 Perth Road
Dundee
DD2 1NN 
(located inside the front door).

Out of hours team

If you arrive outside normal office hours (Monday to Friday - 09:00 to 17:00) please phone +44 (0)7776 298 696

Sanctuary Students

The University is your landlord. We look after your welfare and rent.

Sanctuary Students is the company that manages and maintains the buildings. They also manage health and safety matters.

Your Welcome Booklet contains important information about your accommodation.

You can view these online as a PDF. 

Contact Sanctuary Students

Monday to Friday - 09:00 to 17:00
+44 (0)1382 383111 or enquiries-dundee@sanctuary.co.uk

Out of Hours Team (for urgent matters and key collection only)
 +44 (0)7776 298 696

Mail and deliveries

Mail is delivered directly to your flat. Please don't send anything before you move in.

• Belmont flats
  Flat xx, Room yy, Belmont Flats, 76 Old Hawkhill, Dundee, DD1 4HE
• Belmont Tower
  Flat xx, Room yy, Belmont Tower, Mount Pleasant, Dundee, DD1 4HD
  Parcels for Belmont Tower are delivered to Heathfield reception
• Heathfield
  Flat xx, Room yy, Heathfield, 75 Old Hawkhill, Dundee, DD1 5EN
• Seabraes
  Flat xx, Room yy, Seabraes, Seabraes Court, Dundee, DD1 4LA
• West Park Flats
  Flat xx, Room yy, West Park Flats, 319 Perth Road, Dundee, DD2 1NP
• West Park Villas
  Flat xx, Room yy, West Park Villas, 319 Perth Road, Dundee, DD2 1NN

Council tax

All full-time registered students at the University of Dundee will normally qualify for exemption from council tax.

Apply for student Council Tax exemption

TV Licence

The law says you need to be covered by a TV Licence to:

• watch or record programmes as they’re being shown on TV, on any channel
• watch or stream programmes live on an online TV service (such as ITV Hub, All 4, YouTube, Amazon Prime Video, Now, Sky Go, etc.)
• download or watch any BBC programmes on iPlayer.

This applies to any device you use, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box, or DVD/VHS recorder. If you have any devices that require internet access in accommodation, you will need to connect to our StudentResidences wifi.

For further details please see the TV Licencing website.

Connecting to the internet

You can connect to the internet using two wifi services:

• For gaming and streaming devices, use the StudentResidences wifi.
• For all other devices, connect to the eduroam wifi.