Operations Management and Change module (BU51008)

Operations Management and Change explores how organisations design, run, and improve their core processes, and how they adapt when circumstances shift. You will learn how strategic planning, process design, execution, and continuous improvement work together to meet business goals, manage risk, and deliver value for customers and employees.

You will build a critical understanding of operations across different organisational types, map how inputs are transformed into outputs (the transformation process), and examine how change affects both organisations and people. Throughout, you will practise selecting and applying appropriate analytical tools, and turn your findings into clear, evidenced recommendations for managers.

What you will learn

In this module, you will:

• evaluate models of operations management for different organisational contexts
• deconstruct an organisation’s transformation processes and outputs
• analyse the impact of change on organisations and employees, and consider the implications for managers

By the end of this module, you will be able to:

• implement and justify strategic tools to analyse organisations and make recommendations
• critically appraise opportunities in specific business environments for competitive advantage
• identify credible sources and apply them appropriately when analysing management issues

Assignments / assessment

• Group assessment presentation (30%)
• Individual report engaging with academic literature and practical cases (70%)
• No final exam

Teaching methods / timetable

You will learn through weekly online lectures and tutorial sessions, supported by group presentations, class discussions, and guided reading across 10 teaching weeks.