Guide
Request repairs to a University building or part of campus
Updated on 7 July 2023
How to report an issue with a room, building, or the external environment of the University campus.
On this page
You can report issues and request a repair via the Estates and Campus Services Helpdesk.
To log in to the system, please enter your usual University of Dundee username/password. You will need to be on campus, or connected to the VPN to access the helpdesk.
Requests are classified according to the following priority coding system by Estates staff:
- Emergency
- Response within 2 hours
- Urgent
- Response within 1 to 3 days
- Normal
- Response within 5 days
- Low
- Response within 21 days
True Emergency repairs have a higher priority coding than Urgent repairs. Repair requests will be assigned the appropriate priority coding.
Enquiries