Disability Services feedback

Disability Services welcomes feedback on any aspect of our services, including services delivered through our Access Centre. If you are a disabled student or a member of University staff, please complete our anonymous online surveys. You can also contact us to provide feedback directly. If your feedback relates to a formal complaint, please follow our complaints procedure. 

• Email us your feedback: disability@dundee.ac.uk
• Summary of all feedback is available in our Annual Reports

Examples of action taken in response to feedback

In response to student feedback we have:

• Clarified our guidance on the Disabled Students' Allowance (DSA)
• Created additional space in our IT suites for students using laptops
• Improved Wi-Fi capacity and signal strength in the IT suites
• Installed a water cooler near the IT suites for student access outwith office hours
• Provided clearer directions to the Access Centre

In response to staff feedback we have:

• Reviewed the admissions' process for disabled applicants
• Reviewed guidance on marking the work of students with dyslexia
• Reviewed guidance for disabled staff and line managers
• Developed a mental health guide for students and staff
• Undertaken a review of campus accessibility
• Developed training and information podcasts for staff and students