A shared email address is used where it would not be appropriate to use a personal email address.
It allows staff in departments that provide centralised services e.g. HR or printing services
It allows multiple users to monitor and reply to e-mail sent to an e-mail address e.g. help desk
It provides students with a single contact to different school departments, such as academic departments, library services, or financial aid.
It can be used in configuration of a database to send email automatically.
In most instances an Office 365 shared mailbox is appropriate. This allows a group of users to view and send e-mail from a common mailbox and to share a common calendar, so they can schedule and view vacation time or work shifts.
Note: If you are a student you must have authorisation from a senior member of staff within your school.
A distribution list of colleagues or peers allows you to contact groups of users easily.
You can create many Distribution Lists yourself,
click here for more info.
You can reset your password using our password management portal.
Need more info?
Staff must be granted access rights to a shared mailbox in order to view and send mail.
Room Mailboxes are special resource mailboxes that are used to reserve physical locations, such as conference rooms, auditoriums, and training labs. After an administrator creates room mailboxes, users can easily reserve rooms by including room mailboxes in meeting requests.
Equipment mailboxes are assigned to resources that don't have a specific location, such as portable computers, audio-visual equipment, or vehicles.
Name and email address of user to be added *
Name of Shared mailbox *
Current name of shared or room mailbox
Intended Recipients (e.g. staff, undergraduates) *
Email address the message is to be sent from *
Message subject *
Message content *
Date message is to be sent *
Business reason for this message *
Complete this form to send arrange for an email message to be sent to:
a group defined by College, School, Support Service, year group or student type
Email address of new owner *
Name and number of room *
Do you wish the booking of this room to be restricted to a defined set of users? * Yes No
Please provide the email addresses of individuals or the name of a Public group to whom access should be restricted. e.g. CLS-Staff
Email address of users requiring full access rights (first) *
Email address of users requiring full access rights (second)
Email address of users requiring full access rights (third)
Name of mailbox *
Email address of person who needs access *
Please provide brief details of why you need a login on sky:
Username of first account If you have more than one standard University account and the one you prefer to retain as your main account is due to expire you can request a transfer of accounts.
Username of second account
Number of Visitor Accounts * One account per visitor.
Expiry Dates * Maximum period of one month.
Date of birth * This will help us confirm your identity.
Student ID number
Staff ID *
Your Sky Userid:
The URL of the web site with which you will be using MySQL:
The name of the web site with which you will be using MySQL:
Please provide brief details of why you need a MySQL login:
Number to be forwarded to:
Next number to be forwarded to or voicemail:
Name to be shown to callers:
Name to be displayed on your phone:
Name of Generic Email Address: *
Additional mailbox owners
Name of distribution list to be created:
Would you like this list to remain private? Yes No
Status * Please select...
Staff ID *
State date of the honorary or associate appointment *