Guide
Replacing a lost or stolen passport, visa, or BRP
Updated on 21 August 2023
Find out what to do if your passport, visa, or biometric residence permit has been lost or stolen.
Once replaced, you need to bring your new passport/BRP to the Enquiry Centre so we can update your student record.
You should keep your BRP safe as it is your evidence of your right to stay in the UK. We advise you are vigilant especially when travelling, keeping your personal documents on your person at all times.
If your BRP is lost or stolen, you should inform the University straight away. You can report to us at International Advice Service (IAS) by emailing internationalsupport@dundee.ac.uk. We will be able to provide copies of your documents and arrange a letter of enrolment for you if required.
Lost passports/visas when in the UK
Lost passport in the UK
- Report it to the nearest police station (preferably in the area your passport was lost or stolen). You will be given a police report and/or a crime reference number.
- Apply for a new passport at your embassy.
Lost visa (vignette) in the UK
As part of this application you will need to provide your biometric information and obtain a new Biometric Residence Permit (BRP) card.
Lost BRP card in the UK
The Home Office will contact you within one working day to tell you if you need to apply for a replacement. You need your full name, nationality, date of birth, and an email or postal address to report your BRP lost or stolen.
You must apply for a BRP replacement card within three months or you may have to pay a fine of up to £1,000 or your visa could be curtailed.
You will also need to book an appointment online to re-enrol your biometrics at a UKVCAS service centre. A new BRP will be delivered to you 7-10 working days after your application is successful.
If your BRP is lost or stolen - gov.uk
Lost passports/visas when outside the UK
Lost passport outside the UK
- Report it to the police - Report your lost/stolen passport to the local Police and obtain a police report. You will need this to apply for a new passport and new student immigration permission.
- Contact your embassy - to obtain a temporary/new passport to return to the UK.
Lost visa (vignette) outside the UK
- Apply for a replacement visa at the British Embassy
You will need to apply for a replacement visa here (30-day vignette) for a permission to return to the UK. Please use the Government Visas and Immigration website.
You need to complete the online application form and pay the application fee. You will need your police report and evidence that you are still a student at University of Dundee.
You do not need a new CAS and you do not need to show financial documentation unless this is requested by the caseworker.
Transferring a visa to a new immigration document: ECB17 - gov.uk
Lost BRP card outside the UK
The Home Office will contact you within one working day to tell you if you need to apply for a replacement. You need your full name, nationality, date of birth, and an email or postal address to report your BRP lost or stolen.
Apply for a replacement BRP at the British Embassy
You have to apply for a Replacement BRP (single entry) visa at the British Embassy. You do not need a new CAS. You need to complete the online application form.
- Click on the link to apply for a single-entry replacement BRP visa. If you are presented with a page that asks you to select a language, select your language, then select BRP Vignette Transfer, then follow the instructions below.
- Add the country where you will be making your application and providing your biometrics.
- Confirm you can travel to a biometric enrolment location
- Click on Apply Now
- In Category of application, select A replacement biometric residence permit (BRP) visa
- Register your email address and create a password
- Complete the online form and submit it, pay £154 and make an appointment according to the instructions for your nearest UK embassy or visa application centre. *A priority service may be offered at extra cost.
After you have entered the UK on your single-entry visa you must apply for a replacement BRP card at the Home Office within one month or you may have to pay a fine of up to £1,000 or your visa could be curtailed.
This application can take several weeks to be processed or you could apply in person at a premium service centre by paying an additional fee, but you would need to book an appointment online in advance, and a new BRP will be delivered to you within 7-10 working days after your appointment.