Nursery Duty of Candour Report

Updated on 17 January 2023

1 August 2021 to 31 July 2022

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All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people  affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.

An important part of this duty is that we provide an annual report about the duty of candour in  our services. This short report describes how our care service has operated the duty of candour during the time between 1 August 2021 and 31 July 2022 (Nursery financial year). 

We hope you find this report useful.  

How many incidents happened to which the duty of candour applies?

In the last year, there have been no incidents to which the duty of candour applied.

Information about our policies and procedures

Where something has happened that triggers the duty of candour procedure, our staff report this to the nursery manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to the Care  Inspectorate and the nursery directors and the university Safety Services. When an incident has happened, the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future.

All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as children and families using our service. We have access to occupational health for our staff if they have been affected by a duty of candour incident.  

Where parents or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary.  

If you would like more information about The University of Dundee Nursery Ltd, please contact  us using these details:

01382 345188 or 01382 345183

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Corporate information category Childcare