Nursery Duty of Candour Report

Updated on 17 January 2023

1 August 2022 to 31 July 2023

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All  health and  social care services  in Scotland  have  a duty  of  candour. This is  a legal requirement  which means  that  when things go  wrong  and mistakes happen, the  people  affected understand  what  has happened, receive  an  apology, and  that organisations learn  how to  improve  for the future. 

An  important part of  this duty  is that we  provide  an annual report  about  the duty  of candour in  our services. This short report describes how our care service has operated the duty of candour during the time between 1 August 2022  and  31 July2023 (Nursery financial year). 

We hope you find this report useful.   

How many incidents happened to which the duty of candour applies? 

In  the last  year, there  have been  no  incidents to  which  the duty  of  candour applied.   

Information about  our policies and procedures 

Where  something has  happened  that triggers  the  duty of  candour procedure,  our staff report this to  the  nursery manager who  has responsibility  for ensuring  that the  duty  of candour procedure  is followed.  The  manager records  the  incident and  reports  as necessary to  the  Care Inspectorate and the nursery directors and the university Safety Services.  When  an incident  has  happened, the manager and  staff  set up  a  learning review.  This allows everyone  involved to review  what  happened and  identify  changes for the  future.

All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as children and families using our service.  We have access to occupational health for our  staff if  they have  been affected  by  a duty  of  candour incident.   

Where  parents or children  are  affected by  the  duty of  candour, we have arrangements  in  place to  provide  welfare support as  necessary. 

If you would like more information about The University of Dundee Nursery Ltd, please contact  us using these details:

01382 385188 

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