Nursery child protection policy

Updated on 24 October 2022

How the University Nursery will work to protect children's welfare.

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At The University of Dundee Nursery Ltd we work with children, parents, external agencies and the community to ensure the welfare and safety of children and to give them the very best start in life. Children have the right to be treated with respect, helped to thrive and be safe from any abuse in whatever form.

Legal framework and guidance

  • The Protection of Vulnerable Groups Act 2007
  • Protection of Children (Scotland) Act 2003
  • Children and Young People (Scotland) Act 2014
  • Getting it right for every child (GIRFEC) approach
  • National Guidance for Child Protection in Scotland 2021
  • The Early Years Framework
  • UN Convention on the Rights of the Child
  • The Children’s Charter
  • Counter-Terrorism and Security Act 2015.
  • How good is our early learning and childcare
  • Dundee Child Protection Committee:
  1. Code of Practice: Information Sharing, Confidentiality and Consent.
  2. Tayside Multi – Agency Practitioner’s Guidance: Concern for Unborn Babies

Policy intention

To promote children’s welfare, we will:

  • Create an environment to encourage children to develop a positive self-image
  • Provide positive role models
  • Encourage children to develop a sense of independence and autonomy in a way that is appropriate to their age and stage of development
  • Provide a safe and secure environment for all children
  • Always actively listen to children.

Principles of this policy

  • The welfare and rights of all children, young people and protected adults are always the primary concern.
  • Protecting children, young people and protected adults is everyone’s responsibility.
  • Every child, young person and protected adult should be treated as an individual and has a right to a positive sense of identity. UNCRC Article 8 (right to preserve identity);
  • All children, young people and protected adults have the right to be protected from all forms of abuse, neglect, and exploitation. UNCRC Article 19 (protection from all forms of abuse or neglect);
  • All children, young people and protected adults have the right to express their views on matters affecting them. UNCRC Article 12 (right to have views taken into account on all matters that affect them).

We support the children within our care, protect them from maltreatment and have robust procedures in place to prevent the impairment of children’s health and development. Child protection is a much wider subject than the elements covered within this single policy, therefore this document should be used in conjunction with the other nursery policies and procedures.

The nursery is aware that abuse does occur in our society, and we are vigilant in identifying signs of abuse and reporting concerns. Our early learning and childcare practitioners have a duty to safeguard and promote the welfare of children. Due to the many hours of care, we are providing, staff may often be the first people to identify that there is a problem. They may well be the first people in whom children confide information that may suggest abuse.

Our prime responsibility is the welfare and well-being of each child in our care. As such we believe we have a duty to the children, parents, and staff to act quickly and responsibly in any instance that may come to our attention. All staff will work with other agencies, including as part of a multi-agency team where needed, in the best interests of the child.

The nursery aims to:

  • Keep the child at the centre of all we do
  • Ensure that children are never placed at risk while in the charge of nursery staff
  • Ensure that information is shared only with those people who need to know to protect the child and act in their best interest
  • Promote the rights, including privacy and dignity, of children, young people and protected adults as defined by the United Nations Convention on the Rights of the Child (UNCRC));
  • Ensure that all staff feel confident and supported to share information and seek the help that the child may need
  • Ensure staff are trained right from induction to understand the child protection policy and procedures, are alert to identify possible signs of abuse, understand what is meant by child protection and are aware of the different ways in which children can be harmed, including by other children through bullying or discriminatory behaviour
  • Be aware of the increased vulnerability of children with disabilities and additional support needs and other vulnerable or isolated families and children
  • Ensure staff understand how to recognise early indicators of potential radicalisation and terrorism threats and act them appropriately in line with national and local procedures
  • Ensure that all staff are familiar and updated regularly with child protection issues and procedures including the local Child Protection Committee’s guidelines
  • Ensure parents are fully aware of child protection policies and procedures when they register with the nursery and are kept informed of all updates when they occur including through annual child protection newsletters and updates
  • Make any referrals in a timely way, sharing relevant information as necessary in line with procedures set out by the local Child Protection Committee’s guidelines
  • Regularly review and update this policy with staff and parents where appropriate and make sure it complies with any legal requirements and any guidance or procedures issued by the Child Protection Board
  • Keep the setting safe online using appropriate filters, checks and safeguards, monitoring access always
  • Identify changes in staff behaviour and act on these as per the staff behaviour policy.
  • Ensure that all children are always supervised in and out of nursery, extra strategies are in place to keep children safe during any trips and outings and in the garden. Head count must be undertaken by at least 2 members of staff, one member of staff must read names of children from Children’s Daily Register and hear child’s respond. A second member of staff must do the head counts. Both need to confirm a number of children present and number of children leaving building. A Senior Early Years Partitioner must nominate 2 members to do head counting so it is clear for all staff who is responsible.
  • All garden gates and stairs are kept closed and monitored by all member of staff.

We will support children by offering reassurance, comfort and sensitive interactions. We will offer diverse activities according to individual circumstances to enable children to develop confidence and self-esteem within their peer group and support them to learn how to keep themselves safe.

Contact telephone numbers

  • Care Inspectorate 0345 600 9527
  • Scottish Social Services Council (SSSC) 0345 603 0891
  • Child Protection Team 01382 3079990(24h)
  • Local authority Social Services 01382 436000
  • Prevent Delivery Unit East on 0131 311 3230; West on 01236 818 940; or North on 01382 596 021
  • Non-emergency police 101.
  • MASH 01382723182

Types of abuse

Abuse and neglect are forms of maltreatment of a child. Somebody may abuse or neglect a child by harming them, or by failing to act to prevent harm.

Children may be abused within a family, institution, or community setting by those known to them or a stranger. This could be an adult or adults, another child or children.

The signs and indicators listed below may not necessarily indicate that a child has been abused but will help us to recognise that something may be wrong, especially if a child shows a number of these symptoms or any of them to a marked degree.

Indicators of child abuse and particular procedures followed:

  • Failure to thrive and meet developmental milestones
  • Fearful or withdrawn tendencies
  • Aggressive behaviour
  • Unexplained injuries to a child or conflicting reports from parents
  • Repeated injuries
  • Unaddressed illnesses or injuries.

We are aware that peer on peer abuse does take place, so we include children in our policies when we talk about potential abusers. This may take the form of bullying, physically hurting another child, emotional abuse, or sexual abuse. We will report this in the same way as we do for adults abusing children and will take advice from the appropriate bodies on this area.

Recording suspicions of abuse and disclosures

Staff should make an objective record of any observation or disclosure (supported by the nursery manager). This record should include:

  • Child's name
  • Child's address
  • Age of the child and date of birth
  • Date and time of the observation or the disclosure
  • Exact words spoken by the child
  • Exact position and type of any injuries or marks seen
  • Exact observation of any incident including any other witnesses
  • Name of the person to whom any concern was reported, with date and time and the names of any other person present at the time
  • Any discussion held with parent.

These records should be signed by the person reporting this and the manager or supervisor, dated and kept in a separate confidential file.

If a child starts to talk to an adult about potential abuse, it is important not to promise the child complete confidentiality. This promise cannot be kept. It is vital that the child is allowed to talk openly, and disclosure is not forced, or words put into the child’s mouth. It is important to remember this because any subsequent investigation by the relevant authorities must not be compromised by staff putting words in the child’s mouth. As soon as possible after the disclosure, details must be logged accurately.

It may be thought necessary that after discussion with all concerned the matter needs to be raised with the Child Protection Team, the Care Inspectorate or Health Visitor if concerns are related to health and wellbeing of child. Staff involved may be asked to supply details of any information they have concerns about regarding a child. The nursery expects all members of staff to co-operate with the Child Protection Team and the Care Inspectorate in any way necessary to ensure the safety of the child.

Staff must not comment either publicly or in private about a parent’s or staff’s alleged or actual behaviour.

Physical abuse

Action needs to be taken if staff have reason to believe that there has been physical harm or injury to a child, including deliberate poisoning, where there is definite knowledge, or reasonable suspicion that the injury was inflicted or knowingly not prevented. These symptoms may include bruising or injuries in an area that is not usual for a child, e.g. fleshy parts of the arms and legs, back, wrists, ankles, and face.

Many children will have cuts and grazes from normal childhood injuries. These should also be logged and discussed with the nursery manager or room leader.

Children and babies may be abused physically through shaking or throwing. Other injuries may include burns or scalds, drowning or suffocation. These are not usual childhood injuries and should always be logged and discussed with the nursery manager. 

Female genital mutilation

This type of physical abuse is practised as a cultural ritual by certain ethnic groups and there is now more awareness of its prevalence in some communities across the UK, including its effect on the child and any other siblings involved. For those nurseries caring for older children in their out of school facility this may be an area of abuse you could come across. Symptoms may include bleeding, painful areas, and acute urinary retention, urinary infection, wound infection, septicaemia, and incontinence, vaginal and pelvic infections with depression and post-traumatic stress disorder as psychological concerns. If you have concerns about a child in this area, you should contact the children’s social care team in the same way as other types of physical abuse. Female genital mutilation should always be seen as a cause of significant harm and normal child protection procedures should be invoked.

Fabricated or induced illness

This is also a type of physical abuse. This is where a child is presented as having an illness that is fabricated by the adult carer. The carer may seek out unnecessary medical treatment or investigation. The signs may include a carer exaggerating a real illness or symptoms, complete fabrication of symptoms or inducing physical illness e.g. through poisoning, starvation, inappropriate diet. This may also be presented through false allegations of abuse or encouraging the child to appear disabled or ill to obtain unnecessary treatment or specialist support. 


  • All signs of marks/injuries to a child when they come into nursery or that occur during time at the nursery, will be recorded as soon as they are noticed by a staff member
  • The incident will be discussed with the parent after guidance given by outside agency.
  • Such discussions will be recorded, and the parent will have access to such records
  • If there are any queries regarding the injury, it will be immediately reported to the nursery manager or person designated with the lead in child protection who will immediately refer the matter to the local authority Child Protection Team/Health Visitor. The nursery will then follow guidance given in each individual case

Sexual abuse

Action needs be taken under this heading if the staff member has witnessed occasions where a child has indicated sexual activity through words, play, drawing, an excessive pre-occupation with sexual matters, or an inappropriate knowledge of adult sexual behaviour or language.

This may include acting out sexual activity on dolls/toys or in the role-play area with their peers, drawing pictures that are inappropriate for a child, talking about sexual activities or using sexual language or words. The child may become worried when their clothes are removed, e.g. for nappy changes.

The physical symptoms may include genital trauma, discharge and bruises between the legs or signs of a sexually transmitted disease (STD). Emotional symptoms could include a distinct change in a child’s behaviour. They may be withdrawn or overly extroverted and outgoing. They may withdraw away from a particular adult and become distressed if they reach out for them, but they may also be particularly clingy to a potential abuser so all symptoms and signs should be looked at together and assessed as a whole.

If a child starts to talk openly to an adult about abuse, they may be experiencing, the procedure below will be followed. 


  • The adult should reassure the child and listen without interrupting if the child wishes to talk
  • The observed instances will be detailed in a confidential report
  • The observed instances will be immediately reported to the nursery manager or person designated with the lead in child protection who will immediately refer the matter to the Child Protection Team in the local authority.

We will be aware of the possibility of child sexual exploitation (CSE) and the signs and symptoms this may manifest as. If we have concerns, we will follow the same procedures as for other concerns and we will record and refer as appropriate. As this mainly happens with older children we will have heightened awareness in our out of school facilities.

Emotional abuse

Action should be taken under this heading if the staff member has reason to believe that there is a severe, adverse effect on the behaviour and emotional development of a child, caused by persistent or severe ill-treatment or rejection.

This may include extremes of discipline where a child is shouted at or put down on a consistent basis, lack of emotional attachment by a parent, or it may include parents or carers placing inappropriate age or developmental expectations on children or causing them to feel frightened or in danger, or exploiting or corrupting children. Emotional abuse may also be imposed through the child witnessing domestic abuse and alcohol and drug misuse by adults caring for them.

The child is likely to show extremes of emotion with this type of abuse. This may include shying away from an adult who is abusing them or becoming withdrawn, aggressive, or clingy in order to receive their love and attention. This type of abuse is harder to identify as the child is not likely to show any physical signs.


  • The concern should be discussed with the *manager/*room supervisor/*registered person/*person designated with the lead in child protection
  • The concern will be discussed with the parent only after guidance from outside agency.
  • Such discussions will be recorded, and the parent will have access to such records
  • If there appear to be any queries regarding the circumstances and/or the concerns relate to the parents, it will be immediately reported to the nursery manager or person designated with the lead in child protection who will immediately refer the matter to the Child Protection Team/Health Visitor/MASH in the local authority.


Action should be taken under this heading if the staff member has reason to believe that there has been any type of neglect of a child (for example, by exposure to any kind of danger, including cold and starvation) which results in serious impairment of the child's health or development, including failure to thrive.

Signs may include a child persistently arriving at nursery unwashed or unkempt, wearing clothes that are too small (especially shoes that may restrict the child’s growth or hurt them), arriving at nursery in the same nappy they went home in or a child having an illness that is not being addressed by the parent. A child may also be persistently hungry if a parent is withholding food or not providing enough for a child’s needs.

Neglect may also be shown through emotional signs, e.g. a child may not be receiving the attention they need at home and may crave love and support at nursery. They may be clingy and emotional. In addition, neglect may occur through pregnancy as a result of maternal substance abuse.


  • The concern will be discussed with the parent only after confirmation by outside agency
  • Such discussions will be recorded, and the parent will have access to such records
  • If there appear to be any queries regarding the circumstances, it will be immediately reported to the nursery manager or person designated with the lead in child protection who will immediately refer the matter to the Child Protection Team/Health Visitor/MASH in the local authority.

Monitoring children’s attendance

Parents should please inform the nursery prior to their children taking holidays or days off, and all sickness should be called into the nursery on the day so that the nursery management are able to account for a child’s absence.

This should not stop parents taking precious time with their children, but enables children’s attendance to be logged so we know the child is safe

If a child is absent without notice the nursery will try to contact the parents after 3.00 pm on the same day. If contact cannot be made with parents, management will then try to contact any of the named emergency contacts on the child’s registration documents. If still unable to make contact or verify that child and family are well the manager will make a call to Social Services to state, they have been unable to contact the family.

Staffing and volunteering

Our policy is to provide a secure and safe environment for all children. The nursery will therefore not allow an adult who has not received their Disclosure Scotland clearance check to be left alone with a child.

All new practitioners must be registered with the Protecting Vulnerable Groups (PVG) scheme under the Protection of Vulnerable Groups (Scotland) Act 2007 prior to working directly with the children. 

All staff will receive child protection training as part of the induction process on the first day of employment. This will include the procedures for spotting signs and behaviours of abuse and abusers/potential abusers, recording and reporting concerns and creating a safe and secure environment for the children in the nursery.

We have a named person within the nursery who co-ordinates child protection and welfare issues. The designated person undertakes specific training and accesses regular updates to developments within this field.

The named person regarding child protection at the nursery are: Senior Nursery Manager Jacky Jones  and Junior Manager Malgorzata Mazanka

  • We provide adequate and appropriate staffing resources to meet the needs of all children
  • Applicants for posts within the nursery are clearly informed that the positions are exempt from the Rehabilitation of Offenders Act 1974. Candidates are informed of the need to carry out checks before posts can be confirmed. Where applications are rejected because of information that has been disclosed, applicants have the right to know and to challenge incorrect information
  • All Disclosure Scotland checks will be updated on a regular basis to ensure the suitability of the adults caring for the children. We ask all staff requiring updated checks to join the PVG scheme
  • We abide by the Care Inspectorate requirements regarding references and suitability checks for staff and volunteers to ensure that no disqualified person or unfit person works at the nursery or has access to the children
  • We ensure we receive at least two written references BEFORE a new member of staff commences employment with us
  • All students will be requested to join the PVG scheme
  • Volunteers, including students, do not work unsupervised
  • We abide by the Protection of Vulnerable Groups Act 2007 requirements in respect of any person who is dismissed from our employment, or resigns in circumstances that would otherwise have led to dismissal for reasons of child protection concern
  • We have procedures for recording the details of visitors to the nursery and take security steps to ensure that we have control over who comes into the nursery so that no unauthorised person has unsupervised access to the children
  • All visitors must leave mobile phones or tablets in the nursery office, where contractors require the use of such devices to fulfil contractual duties, they will be accompanied by a member of staff to ensure that no recordings or photographs of children are taken.
  • We have a mobile phone policy in place to prevent use of mobile phones within the nurseries with the exceptions of the staffroom and the nursery offices
  • All staff have access to and comply with the whistleblowing policy which will enable them to share any concerns that may arise about their colleagues in an appropriate manner
  • All staff will attend regular supervision meetings where opportunities will be made available to discuss child protection training and any needs for further support
  • The deployment of staff within the nursery allows for constant supervision and support. Where children need to spend time away from the rest of the group, the door will be left ajar or other safeguards will be put into action to ensure the safety of the child and the adult.

Informing parents

Parents are normally the first point of contact. If a suspicion of abuse is recorded, parents are informed at the same time as the report is made, except where the guidance of the Child Protection Team/police does not allow this. This will usually be the case where the parent or family member is the likely abuser, or where a child may be endangered by this disclosure. In these cases, the investigating officers will inform parents.


All suspicions and investigations are kept confidential and shared only with those who need to know. Any information is shared under the guidance of the Child Protection Team.

Support to families

  • The nursery takes every step in its power to build up trusting and supportive relations among families, staff, and volunteers within the nursery
  • The nursery continues to welcome the child and the family whilst investigations are being made in relation to abuse in the home situation. Parents and families will be treated with respect in a non-judgmental manner whilst investigations are carried out in the best interests of the child
  • Confidential records kept on a child are shared with the child's parents or those who have parental responsibility for the child, only if appropriate under the guidance of the Child Protection Team, with the proviso that the care and safety of the child is paramount. We will do all in our power to support and work with the child's family.

Employees, students, volunteers or any other person

Employees, students or volunteers of the nursery or any other person living or working on the nursery premises

We have a Staff Behaviour Policy in place that supports us to monitor staff and changes in their character. Staff are aware of the need to disclose changes to circumstance and use the whistle blowing policy where required.

If an allegation is made against a member of staff, student or volunteer or any other person who lives or works on the nursery premises, regardless of whether the allegation relates to the nursery premises or elsewhere, we will follow the procedure below.

The incident will be dealt with by the *manager/*registered person with support from the Child Protection Team:

  • A full investigation will be carried out by the appropriate professionals to determine how this will be handled
  • The nursery reserves the right to suspend any member of staff during an investigation
  • All investigations/interviews will be documented and kept in a locked file for access by the relevant authorities
  • Support will be provided to all those involved in an allegation throughout the external investigation in line with professional support and advice
  • Unfounded allegations will result in all rights being re-instated
  • Substantiated allegations will be passed on to the relevant organisation (police) and will result in the termination of employment. The Care Inspectorate will be notified immediately of this decision
  • Counselling will be available for any member of the nursery who is affected by an allegation, their colleagues in the nursery and the parents.

Our nursery has a clear commitment to protecting children and promoting welfare. Should anyone believe that this policy is not being upheld, it is their duty to report the matter to the attention of the *nursery manager/*owner/*registered person at the earliest opportunity.

Extremism – the Prevent Duty

Under the Counter-Terrorism and Security Act 2015 schools all over the UK have to implement the Prevent Duty. There are currently no plans to extend it to nurseries in Scotland. However, settings in Scotland can raise any concerns about a child or family with their local authority – each has a Prevent Single Point of Contact for this purpose – with the Prevent team at Scottish Government. The Care Inspectorate has proactively engaged with the Prevent agenda and is currently looking at considering Prevent-related issues as part of the inspection process.

Alongside this we will be alert to any early signs in children and families who may be at risk of radicalisation, on which we will act, and document all concerns when reporting further.

In Scotland, call Prevent Delivery Unit East on 0131 311 3230; West on 01236 818 940; or North on 01382 596 021 or email PreventDeliveryUnit@scotland.pnn.police.uk


Our nursery is aware of the growth of internet use and the advantages this can bring. However, it is also aware of the dangers and strives to support children, staff and families in using the internet safely.

Within the nursery we do this by:

  • Ensuring we have appropriate antivirus and anti-spyware software on all devices and updating them regularly
  • Ensuring content blockers and filters are on our computers, laptops and any mobile devices
  • Ensure management monitor all internet activities in the setting
  • Using approved devices to record/photograph in the setting
  • Never emailing personal or financial information
  • Reporting emails with inappropriate content to the University of Dundee IT team
  • Ensuring content blockers and filters are on our computers, laptops, and any mobile devices
  • Ensuring children are supervised when using internet devices
  • Integrating e-safety into nursery daily practice by discussing computer usage ‘rules’ deciding together what is safe and what is not safe to do online
  • Talking to children about ‘stranger danger’ and deciding who is a stranger and who is not, comparing people in real life situations to online ‘friends’
  • We abide by an acceptable use policy, ensuring staff only use the work IT equipment for matters relating to the children and their education and care. No personal use will be tolerated
  • Children’s screen time is monitored to ensure they remain safe online and have access to material that promotes their development. We will ensure that their screen time is within an acceptable level and is integrated within their programme of learning.

Mobile phones and other devices

Mobile phones and other devices that accept calls, messages, and video calling

At The University of Dundee Day Nursery Ltd we promote the safety and welfare of all children in our care. We believe our staff should be completely attentive during their hours of working to ensure all children in the nursery receive good quality care and education.

To ensure the safety and well-being of children we do not allow staff to use personal mobile phones, smartwatches and/or fitbits that receive calls/video calls and messages, during working hours. (* Fitbits that count steps only and do not receive calls and messages will be permitted).

Staff must adhere to the following:

  • Mobile phones/smartwatches/fitbits with video call option are either turned off or on silent and not accessed during your working hours
  • Mobile phones/smartwatches/fitbits with video call option can only be used on a designated break and then this must be away from the children
  • Mobile phones/smartwatches/fitbits with option video call should always be stored safely in the staff room during the hours of your working day
  • The use of nursery devices, such as tablets, must only be used for nursery purposes

The nursery devices will not have any social media or messaging apps on them

Any apps downloaded onto nursery devices must be done only by management. This will ensure only age appropriate and safe apps will be accessible to staff or children using them Passwords / passcodes for nursery devices must not be shared or written down. During outings, staff will use mobile phones belonging to the nursery wherever possible. Photographs must not be taken of the children on any personal phones or any other personal information storage device. Only nursery owned devices will be used to take photographs or film videos.

Nursery devices will not be taken home with staff and will remain secure at the setting when not in use. If a device is needed to be taken home due to unforeseen circumstances, then the person taking this device home must ensure it is securely stored and not accessed by another other individual and returned to nursery as soon as practically possible.


Date policy adopted

24 October 2022

Signed on behalf of the nursery

Jacky Jones Senior Manager

Malgorzata Mazanka Junior Manager

Date for review

24 October 2023



Jacky Jones

Nursery Manager

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