Here is some helpful information to look over for before you arrive in Dundee.
Once you have firmly accepted your academic offer, you will be sent an email to invite you to apply for accommodation online.
For more information about the accommodation that we offer, please visit our accommodation webpages.
If you need temporary accommodation in Dundee (either for your parents, or while you're waiting for your own accommodation to become available), please see the Visit Scotlandwebsite for information.
If you need information on funding and want to make sure you are receiving any loans you might be eligible for, visit our Student Funding pages.
It's a good idea to get your loans sorted out before the start of term.
If you can, go to your local branch and open a student bank account before you get here. This will save time when you arrive, and will ensure you get your student loan into your account as quickly as possible when you start your course. (Remember to tell the loan company about your new account details by changing your details online).
You'll find it convenient for certain transactions (such as arranging an overdraft) if the bank you choose also has a branch in Dundee:
Although you don't need to worry about registering with a doctor until you arrive, make sure you've got enough supplies of any prescription medication to keep you going for at least the first week that you'll be here. If you're going to be travelling by plane, keep all prescription items with you in your hand luggage.
Check that all your vaccinations are up to date - in particular, meningitis C, measles, mumps and rubella.
If you are going to be studying medicine or dentistry, there are specific health requirements - make sure you have checked these and taken any necessary measures.
NHS healthcare is free at the point of use and there are currently no charges for prescription medications. If you are an international student in the UK, as part of your visa application you will pay £150 per year of study for access to the National Health Service.
For EU students: to have a right of residence in the UK as a student you have to have comprehensive sickness insurance (CSI).
The European heath insurance card (EHIC) obtained from your country of residence is acceptable evidence of CSI, if your stay in the UK is to be temporary. If your stay is to be permanent, or you are unable to get an EHIC card from your country of residence, you will need to obtain separate insurance. Find out more at UKCISA.
What to bring
Are you packing to come away to University for the first time, and wondering what you should bring with you, what you should get when you arrive, and what you should just leave at home?
If you're concerned you'll not fit everything you need in your suitcase - don't panic! As long as you have all the documentation you need, you can buy everything else in Dundee. Clothes, bedlinen, towels, and kitchen items are all easy to get here. At the start of term, you'll also find that many shops will be running special student promotions on items like these.
- Proof of qualifications - you need to bring proof that you have met the entry requirements for your course in order to matriculate.
- Official University documents which you have been sent - relating to matters such as your accommodation, your course and your fees. It's a good idea to collect all these together in one folder.
- A TV licence - if you intend to watch TV (regardless of whether this is through a regular television set or your computer)
- Other necessary documentation:
- your national insurance number (necessary if you want to work while you're here)
- bank details (or documents to open a bank account)
- any insurance policies
- driving licence
- copy of prescription for glasses or contacts (it's easy to break or lose these - so a copy of your prescription makes it easy to get a pair made up quickly)
- any necessary medical records
- birth certificate (if you have one)
- Coat hangers - these are not provided for you, so bring your own.
- Extension plugs - surge protected ones are the safest way to protect your valuable electrical equipment.
- Mobile phone - the phones in university accommodation can only be used to make 999 emergency calls, so you'll find a mobile phone useful. If you're an international student from outside the EU, bear in mind that roaming charges can be extremely expensive, so you will probably find it cheaper to buy a pay-as-you-go phone once you get here.
- Clothes - including sports wear, formal wear (for balls and parties), and maybe even some fancy dress for theme nights at the Union - your old school uniform or tie, for example.
- Toiletries - enough to keep you going until you've worked out where the cheapest places to get things are.
- Medication and a basic first aid kit - stock up on cold and flu remedies in advance to beat common ailments such as Freshers' Flu
- Warm clothes - although Dundee avoids extreme winter temperatures, you'll still need some warm clothes and waterproofs for the Scottish winter. However, if you're travelling to Dundee from overseas, you'll find it easier to buy what you need once you arrive (and will save money on excess baggage). Remember too that you will be warmer wearing several thin layers of clothing than one thick jumper.
- Computer/laptop - we do have excellent computer facilities and IT suites on campus, but it's always useful to have your own machine if possible. Some overseas students have commented that in your first few days away from home, it's great to be able to log on to the wireless network with your own machine and connect to family and friends. You can also use your laptop to watch tv, DVDs, and listen to music.
- Crockery/cutlery - you'll need some of your own, but don't bring too much - kitchen utensils can be bought in Dundee and it's better to wait and see what your flatmates bring before you head to the shops.
- Pots and pans - again, you'll need these, but don't bring too many as you'll be able to share with your flatmates.
- Musical instrument - if you play a musical instrument, why not bring it with you? We have a range of musical groups you can be involved in, or you can start up your own!
What not to bring
- Unsafe electrical equipment - make sure that any electrical equipment that you bring with you has a sealed factory-fitted plug.
- Heaters - the residences are centrally heated, and portable heaters are not allowed. Pack a hot water bottle instead!
- Too much food - many people arrive at University with their first food shop already packed up in the car with them. But be careful - space in refrigerators, freezers and kitchen cupboards does need to be shared and is therefore restricted.
- Candles - these are not allowed in residences as they could be a fire hazard. If you want something to use in case the power goes out, bring a torch instead.
If you are new to the UK
Please follow the links below to find information to help you with your preparations:
on the University of Dundee website:
- Points Based Immigration System (Tier 4) / Visas
- Banking Information Factsheet 14
- Airport Transfer Service
on the UK Visas & Immigration (UKVI) website:
on other websites:
Entry Clearance Officers will be checking that students have the full financial funds to pay for their programme of study and also living expenses. Please ensure that you have the following in your hand luggage for Entry Clearance at Immigration control.
It is very important you bring the original documents and not photocopies.
Proof of Tuition Fees paid and Maintenance Funds
- Your CAS statement (this shows the pre-payments you have made towards tuition fees/accommodation)
- CAS statement changes (Receipt or UKVI Screenshot printouts of payments you have made to the UoD after your CAS statement was issued)
- Most recent bank statement (not the bank statement used for Visa approval)
Proof of Identity
- Biometric Card (if applicable)
Proof for Studies
- University of Dundee Admissions letter
- Original qualifications
- English Language Certificates
- Travel tickets
- About £200 cash and up to £500 on a prepaid Visa / MasterCard for immediate expenses (Travellers cheques are difficult to cash so are best avoided)
- Your local bank contact details, account number and IBAN (international bank account number)
- Confirmation of your accommodation address
- Birth certificate (if you have one)
- Marriage certificate (if you have one)
- Sponsor's letter (if you have one)
- Documentary proof of money transfer (if you have paid your fees in advance)
- Extra passport photographs (for police registration, student discount cards etc)
You should also carry any necessary prescription medicines and valuable items (such as jewellery) in your hand luggage.
International students often ask us whether their electrical equipment will work over here. This depends where you're coming from. If you're coming from a country in Europe, or from Russia, Australia, China, India or most of Africa, which is on a similar voltage to the UK (230v, 50hz), you won't have a problem - simply bring a plug adaptor.
However, if you're coming from North America, Japan, or another country with a much lower voltage (100-120v), you'll find that electrical items with heating elements - such as hair straighteners, hairdryers, toasters - would be damaged if you tried to plug them in here, unless they are specifically intended for worldwide usage.
Computers, phone chargers and camera chargers are generally designed for worldwide usage, and should work without a problem, but check first. You can tell if something is safe to bring by looking at the plug/power pack - things that will work worldwide should say "input: 100v-240v".
GETTING STARTED WITH IT
Your IT at UoD
UoD IT provides the IT services you need to study. With your student login you can access email, My Dundee, IT suite PCs, library resources, WiFi, eVision and other services, many of which are available via the Student Dashboard at www.dundee.ac.uk/students.
For more info on IT services visit: www.dundee.ac.uk/it
Our Service Desk provides help and support for IT-related incidents, service requests and queries.
• Help online: www.dundee.ac.uk/it/help4u
• Call on: 01382 3(88000)
• Visit the Service Desk in the Main Library (Mon-Fri: 09:00-22:00 / Sat-Sun: 10:00-22.00)
• Keep up to date with what’s happening daily through our IT Status page: http://blog.dundee.ac.uk/status/
• Social Media:
- Facebook: University of Dundee – Information Technology
- Twitter: @UoD_IT
How the University will communicate with you once you arrive
The University will communicate with you in several ways. One of the main methods will be by email, so please remember to check your account regularly. Each student is given an email address (in this format: firstname.lastname@example.org) as an applicant and this is carried forward post-matriculation.
My Dundee & eVision
When you matriculate, your applicant login details are automatically upgraded so that you have full access to the University’s IT facilities. My Dundee gives you access to learning materials whilst eVision is where you access exam results, let us know about changes in your details etc. Log in to both systems using the same username and password that you used as an applicant.
Advice and support for common problems
You can team up with a current student through the Peer Connections programme which includes welcoming, buddying and mentoring using experienced student volunteers called Peer Connectors to support students.
Homesickness is very common amongst new students, and affects some more severely than others. You can also talk to a member of our counselling team, the chaplaincy centre, or a Peer Connector if you'd like more advice.
If you've moved to Dundee from overseas, the extent of the change and the effects it has on you may take you by surprise. This is very normal - it takes a while to get used to the language, the different foods, the weather and new ways of doing things.
Every student is assigned an Advisor of Studies. This will help to ease you through all academic matters during your University career, and in times of difficulty, you should first of all make contact with your Advisor.
The University's Academic Skills Centre also offers a number of courses and opportunities to improve upon academic skills.
The most important thing is to go and seek advice early on, rather than letting any problem grow.
The University Health Service is situated at the Old Technical Institute (view on campus map). It provides a part time facility based on the main campus, offering a range of health services and advice, including help with mental health issues.
The aim is to augment the services of your own doctor, rather than to act as an alternative, so you still need to make sure you have registered with a doctor in Dundee.
Please see our self-certificate webpage to find out how to complete a University self-certificate form.
If you are ill and can't wait until your regular NHS service reopens, call 111. This is a telephone service that provides free comprehensive up-to-date health information and self-care advice for people in Scotland. Further information is available from NHS 24.
If you're living in university accommodation, we have a team of student support assistants who are there to help with all sorts of problems, including those that are not directly related to University accommodation, such as self harm, depression, stress or bullying.
If you're unhappy and confused, feel as though you're going round in circles and can't seem to resolve a personal difficulty, you might find that talking to one of our counsellors will help.
Our counselling sessions are friendly, supportive and confidential. Examples of some of the things we can help with include:
- panic attacks
- eating disorders
Find out more about our counselling service.
Whether you're having a serious financial difficulty, or simply want some guidance on matters such as student loans, childcare funds, or managing your credit cards, please contact the student funding unit.
If you're looking for part-time work, visit the Jobshop at the Careers Service, which contains vacancies that will allow you to balance your work, study and social life.
Our Careers Service can also offer advice to help you with your career choice, study options, vacation employment, applications, interviews, work experience and more.
Former students recommend that you start using the facilities that Careers have to offer right from the start - take a look at MyCareerPlan to get a head start.
If you're living in university accommodation, our student support team will be able to help you with any problems you might have, whether these are accommodation related or not. This team is led by Mrs Pat Michie, our Student Support Worker (based in the Enquiry Centre), and includes resident Student Support Assistants who live in each residence. They are trained to deal with any issues that affect your welfare.
We can also offer some important information to help ensure things run smoothly.
If your problem is of a practical/maintenance nature then please refer to the Moving In section on our Accommodation web pages.
Your Student Association, DUSA, can help if you need advice about renting property in Dundee, and dealing with leases, landlords and your rights and responsibilities. Please contact the Deputy President. If you still have problems that can't be resolved, contact the Enquiry team, who are based at the front of the Union.
If you, or your family, need overnight accommodation, please check Visit Scotland.