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Emergency Procedures

Safety Policy Arrangement 4-2002 (rev.2014)


Policy Statement

The University of Dundee recognises the need to have effective arrangements in place to minimise the risk of injury and illness to staff, students, visitors and contractors in a wide range of foreseeable emergency situations.  In all these emergency situations the safeguarding of life takes precedence over any other considerations.



Deans/Directors must ensure plans to deal with foreseeable emergencies are prepared, resourced, tested, and communicated to staff.  They should be reviewed at least annually.

Foreseeable emergencies which have occurred in the previous seven years include:

Other foreseeable emergencies include

Deans/Directors are responsible for resourcing their plans between 8.00am and 6.30pm, Monday to Friday.  Out-with these hours Deans/Directors should liaise with Director Campus Services to ascertain the level of support available from Security Services and E&B staff.

Staff should familiarise themselves with emergency arrangements at their usual work locations, and especially the number to dial in an emergency:

Emergency Numbers:

Staff with responsibilities for the safety of students, visitors and contractors at the University should instruct these people in emergency arrangements.

City Campus, Wilson House and Botanic Gardens 4141
Ninewells Hospital and Medical School, and Dental School 2222
McKenzie Building 9-999
Kirkcaldy Campus 9-999
Riverside Playing Fields 999
Frankland Building 77-4141

Guidance Notes on Emergency Procedures

1. accidents resulting in serious injury



2. serious illness



3. fire



4. major floods

Without putting yourself at danger try to find the cause, and turn off tap and open drains.  Most fittings have an isolation valve installed in the supply pipework which can be used to stop the supply. If you think an electrical supply has been affected do not switch electrical items on or off, or use affected electrical items.


PHONE emergency number to call out E&B.


5. students with urgent and/or severe mental health problems




6. large chemical spills or leaks

Evacuate the immediate area, and the surrounding areas as required.  If necessary, activate the fire alarm to evacuate the building.


Take whatever steps are possible without putting staff at risk to contain the chemical (e.g. treat with sand or other absorbent) or dilute as much as possible (e.g. open all windows to increase ventilation, or treat with large amounts of water).


PHONE emergency number to call out Fire and Rescue Service, and provide them with as much information as possible regarding the incident (e.g. name and amount of chemical, hazard it presents, and are people in danger).


7. complete power failures

During daylight hours for many buildings there should be sufficient light for staff to see where they are going.  Therefore, there is no immediate need to leave the building.  If the power is unlikely to be restored within two hours then staff should go home.


If there is no, or insufficient daylight for staff to see where they are going then they should go home.  


All buildings have a backup electrical supply that provides emergency lighting and supports fire alarms for at least two hours.


Emergency red telephones will remain functional for 1-2 hours.


8. uncontrolled release of flammable gas from compressed gas cylinder

Without putting yourself at danger turn of the gas cylinder at the cylinder valve.  Ventilate the area as much as possible by opening windows and doors. 


If this is not possible then evacuate the building.  Do not activate the fire alarm, but ask occupants to leave.  Do not switch off lights or other electrical equipment.  Open windows and doors as you leave.


PHONE emergency number to call out Fire and Rescue Service. 


9. mains gas leaks

If gas is smelt PHONE emergency number to call out E&B.


If you are in no doubt that there is a major leak of gas inside a building (e.g. obvious damage to pipework, over powering smell) then evacuate the building immediately.  Do not activate the fire alarm, but ask occupants to leave.  Do not switch off lights or other electrical equipment.  Open windows and doors as you leave. 

PHONE emergency number to call out E&B.


If you are in no doubt that there is a major leak of gas outside a building (e.g. over powering smell) then stay in the building and close all windows.  Stay away from windows.    Do not switch off lights or other electrical equipment. 

PHONE emergency number to call out E&B.


10. Cisco IP phone failures

Emergency red phones are located in buildings (usually at fire alarm panel), and many people have mobile phones.  These can be used to contact Emergency Services so there is no need to evacuate the building. 


Other foreseeable emergencies include:

11. phone threats

Listen carefully to the caller.  Keep them on the line as long as possible and try to get and record as much information as possible by asking:


Try to gain as much information about the caller as you can from their voice type and accent, and background noises.


PHONE emergency number to contact the Police.

12. suspicious Letters, packages and objects -bomb threats

Before opening look for:


When opening letters and packages:


If you find a suspicious object:


Keep your workplace tidy.  This will make it easier for you and others to identify suspicious objects.  Have a quick look around when you arrive at work.


In some instances it may be safer to keep people inside buildings than to evacuate them, but this will depend on the information received about the alleged bomb and Police advice.


13. suspicious letter and packages Bio-terrorism threats

For UNOPENED suspect letters and packages:


For OPENED letters and packages that contain or spill a suspicious powder:


14. someone shooting people indiscriminately

If you are notified of someone shooting people indiscriminately then remain indoors. Lock doors and close ground floor windows.  Keep away from doors and windows. If you hear shooting close by then lie down on the floor away from doors and out of sight from windows.


If you hear or see shooting PHONE emergency number to report immediately to the police.