October 2018

Thank you to everyone who filled in our paper questionnnaire at our InfoZone and Enquiry desks during the month of October.  This was to enable us to measure the quality of our library service.  We define quality as the provision of a friendly, knowledgeable and timely service to satisfy our user requirements.

We received 143 completed surveys.

Our results

Results 2018 questions

Survey participants

Results 2018 participants

A selection of comments

comments 2018

October 2017

Our results

Results 2017 questions

Survey participants

Results 2017 participants