Change and reset your Life Sciences password

Your Life Sciences and University accounts must have the same password. Please do not share your password, even with someone who claims to be University staff.

Connect to SonicWall Mobile Connect VPN app on phone or tablet

How to install and use the VPN to get remote access to secure services on your mobile device. The VPN is only for use when off campus.

Connect to SonicWall VPN on Linux

How to install and use the VPN to get remote access to secure services on your Linux device. The VPN is only for use when off campus.

Connect to SonicWall VPN on macOS

How to install and use the VPN to get remote access to secure services on your managed or unmanaged/personal Mac. The VPN is only for use when off campus.

Connect to SonicWall VPN on Windows

How to install and use the VPN to get remote access to secure services on your Windows computer. The VPN is only for use when off campus.

Connect to Life Sciences VPN on macOS or Windows

How to connect to the Life Sciences Cisco AnyConnect VPN using your Apple Mac or Windows computer (this VPN will be decommissioned and is not compatible with mobile devices).

How to manage your Junk Email folder

Sometimes the filter in Outlook moves messages that matter into your Junk Email folder. You can quickly reclassify messages if you need to.

Report spam and phishing emails

Let Microsoft know each time you receive suspicious emails. Forward them as an attachment to phish@office365.microsoft.com or mark them as phishing.

Reset your forgotten password

If you've forgotten your password you can reset it yourself using your phone or an alternative email address.

Send your file securely

Find out how to encrypt and share files that contain private or confidential information.

Set up fingerprint reader on your HP laptop

For staff who want to use their fingerprint to log in to their HP laptop instead of typing their password.

Set up self-service password reset

Add a phone number / alternative email so you can reset a forgotten password 24 hours a day without having to contact the Service Desk

Setup Secure Mobile Working (Company Portal app) on android

Find out how to install and use the Company Portal app to access your staff email.

Setup Secure Mobile Working (Company Portal app) on iOS

Find out how to install and use the Company Portal app to access your staff email.

Uninstall Secure Mobile Working (Company Portal app)

No longer want the app on your personal phone or tablet? Leaving the University and handing your device back to your manager?

What is Secure Mobile Working (Company Portal app)?

A service that helps you and the University ensure information is safe and secure on phones and tablets. It's delivered as an app called Microsoft Intune Company Portal.

What to do after you've interacted with a spam or phishing email

Follow these steps if you've clicked, replied to, or downloaded an attachment from a spam or phishing email.

What to do when you get an email tagged with UNVERIFIED SENDER

Extra security was added to the University's email system to help you spot spam and phishing emails designed to infect your computer or steal login details.

What you can/can't put in Box

Find out how to store different information types in Box in a compliant way.