Sometimes the filter in Outlook moves messages that matter into your Junk Email folder. You can quickly reclassify messages if you need to.

From April, you need to start checking your Junk Email folder more regularly because we've made a change to the filter. This doesn't mean you won't receive any junk to your Inbox, just less.

The information below tells you what do with the different types of emails you'll find in your Junk Email.

What to do with spam and phishing emails

Report to Microsoft using our web guide before deleting from your Deleted folder. This also applies if found in your Inbox.

What to do with a legitimate email

1. Click the message in your Junk Email folder

2. Click Mark as not junk or Not junk using one of the following options:

  • the Home tab
  • the drop-down menu beside Reply all
  • right-click the message

If you receive a junk email in your Inbox

1. Click the message in your Inbox folder

2. Click Mark as junk or Junk using one of the following options:

  • the Home tab
  • the drop-down menu beside Reply all
  • right-click the message