Find out how to install and use the Company Portal app to access your staff email.
Before you get started
- Remove any apps using your University login (such as Box, Outlook, or Excel).
- Make sure your device is fully charged (keep it plugged in) and connected to wifi.
- Enable encryption (if it isn't enabled already).
- This may take an hour or more and the way to do it varies depending on version/device.
- Open your phone Settings and go to Lock Screen and Security, then encrypt.
- The exact process differs between phones. If you get stuck: search online for your device name and enable encryption.
Getting set up
- Go to the Google Play Store and install the Microsoft Intune Company Portal app.
- Open the app and sign in with your full username and password.
- Accept the Terms of the Personal Mobile Device Policy.
- Click Begin once the Company Access Setup procedure starts.
- Click Continue until you reach the What comes next? page.
- Click Enroll and an Activate device administrator? page will appear.
- Click Activate until you get the ELM Agent page.
- Click Confirm to agree to the terms and conditions.
- Click Continue to proceed with Device Compliance.
- A Checking Compliance loading screen will appear.
Pass: A green tick will appear if your device is complaint
Fail: Follow the instructions in the next section
- (If you pass in 10) Click Continue to reach the Setup Complete page and select Done.
If you have no passcode, a weak passcode or encryption is not enabled
- A Resolve Compliance Issues page will appear.
- Go to the Settings on your device and configure your password and encryption.
- Return to the Resolve Compliance Issues window and click Check Compliance.
- Device Compliance should now show a green tick.
- Click Continue to reach the Setup Complete page and select Done.
You can now install the Outlook email app from within Company Portal.
Don't want/need the app anymore?
Follow the uninstall instructions if you:
- No longer want the app on your own phone/tablet
- Are leaving the University and handing your device back
Read the guidance on accessing your email by browser (if you plan to do this from now on).
- What is Secure Mobile Working (Company Portal app)?
- Setup Secure Mobile Working (Company Portal app) on iOS
- Uninstall Secure Mobile Working (Company Portal app)
Need more help?
- Service Desk
- +44 (0)1382 388000