Access your email via Outlook on the web

Using Outlook on the web allows you to access your email from anywhere.

Can't log into your account or a system?

Run through this five-step checklist to regain access to your account or get into the system you need to before contacting IT.

Change and reset your Life Sciences password

Your Life Sciences and University accounts must have the same password. Please do not share your password, even with someone who claims to be University staff.

Change your password

Your password is the key to your account, please do not share it even with someone who claims to be University staff.

Request a non-standard IT account

Test, third-party, and system accounts are available on request.

Request a visitor account

Visitor accounts are available on request by members of staff. If you're visiting one of our campuses, you can connect to eduroam or _TheCloud to get free internet access and don't need a visitor account to do so.

Request or stop an account rename

You need to notify the University if your name changes. Once your details have been updated in our systems, your account will be renamed automatically. You can only request a revised login name from HR or Registry if the one assigned to you contains a spelling error in the surname.

Reset your forgotten password

If you've forgotten your password you can reset it yourself using your phone or an alternative email address.

Set up self-service password reset

Add a phone number / alternative email so you can reset a forgotten password 24 hours a day without having to contact the Service Desk

Update your saved network password on macOS

macOS will remember your login details, but will not prompt you to update them, even if your login fails.