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Staff Covid-19 Check-in Survey Results - August and June 2020

The aim of the Staff Covid-19 Check-in Surveys has been to find out how staff think the University has been handling the situation during the coronavirus pandemic and to gather ideas on what we can do better. 

Many thanks to all those who completed the survey, which was open to all staff, whether working on campus, working from home or furloughed. Every response is valuable to us and helps shape our actions over the coming months. 

Our August survey received 760 responses, representing 23% of University employees. Please find the results from the second survey here.

Our first survey was run in June and garnered 1,085 responses, equating to 33% of our staff members. You can view the results from June here
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Headline Findings and Actions from the August Survey

  1.  63.3% of responders think that the University has handled workplace/work-related issues 'very effectively' or 'effectively' during the coronavirus pandemic.

  2. 80.3% responded that they were either 'extremely reassured' or 'reassured' that the University is taking the appropriate health and safety measures to minimise the risks associated with coronavirus. 

  3. 92.2% said they were satisfied with the regularity of communications from the University.

  4. 76.7% stated 'yes' in response to the question 'Do you have all the equipment you need?' 

  5. 65% either strongly agreed or agreed that they are clear about what they need to deliver over the next 12 months. 

  6. 85.1% rated the level of support from their line manager during this time as 'about right'. 

  7. 88.8% stated that they were satisfied with the regularity of communications from their School/Directorate.

  8. 41% felt either ‘very positive’ or ‘positive’ about returning to the workplace as lockdown measures are eased. 28.7% responded ‘neither positive nor negative’ and 30.3% responded ‘negative’ or ‘very negative’.

  9. 51.9% (June) and 58.7% (August) said they felt either ‘very positive’ or ‘positive’ about work today. 35.4% (June) and 29.5% (August) responded ‘neither positive nor negative’ and 12.7% (June) and 11.8% responded ‘negative’ or ‘very negative’. 

We continue to maintain the pattern of University-wide communications and to review the suggestions for improvements submitted by staff as part of the surveys.

Past University-wide communications can be found here.

The University’s Covid code of conduct for both staff and students can be viewed here.

Detailed information on our Return to Campus plans can be found on this SharePoint site.

Continuing on from the actions taken in response to the June survey, OPD made resources relating to successful home working available on the OPD web pages   They launched their professional development programme on Monday 14th September, so please check out the newsletter which includes full details and booking instructions.

To date OPD have arranged the following:

  • Working from Home with Children
  • How to work Successfully from Home
  • Boosting Resilience in Your Team
  • Yoga at Your Desk

Staff can also access the Marshall’s e-learning suite on Mental Health, Wellbeing, Resilience and Supporting Others on the LearnUpon website and continue to participate in professional development via Self Directed Learning opportunities.

 

Headline Findings and Actions from the June Survey

  1. 64.4% of responders thought that the University handled workplace/work-related issues ‘very effectively’ or ‘effectively’ during the coronavirus pandemic.

  2. 85.7% responded that they were either ‘extremely reassured’ or ‘reassured’ that the University is taking the appropriate health and safety measures to minimise the risks associated with coronavirus.

  3. 94.4% said they were satisfied with the regularity of communications from the University. 

  4. 62.6% stated 'yes' in response to the question 'Do you have all the equipment you need?'

  5. With respect to identifying the most important challenges currently facing staff while working from home the following were the most common responses – work/life balance, difficulties with physical working environment at home, feeling socially isolated, and childcare responsibilities.

  6. 58.7% either strongly agreed or agreed that they are clear about what they need to deliver over the next 12 months.

  7. 83.1% rated the level of support from their line manager during this time as 'about right'.

  8. 88.1% stated that they were satisfied with the regularity of communications from their School/Directorate.

  9. 39% felt either 'very positive' or 'positive' about returning to the workplace as lockdown measures are eased. 32.7% responded 'neither positive nor negative' and 28.2% responded 'negative' or 'very negative'.

  10. 51.9% said they felt either 'very positive' or 'positive' about work today. 35.4% responded 'neither positive nor negative' and 12.7% responded 'negative' or 'very negative'.

At this time, the delivery of equipment was continuing and although it was taking longer than we would have liked, the requests were being responded to. We hoped therefore that we would see this satisfaction level improve further as equipment was delivered and staff began to return to work.

In addition, we arranged for staff to have some access to their workspace to pick up belongings, books, papers, etc. which we hoped would also help staff have access to what they need to do their job. These improvements are evident in the August survey results.

We asked managers to consider again parts of the day which could be Teams and/or email free and respond as far as they could to individual circumstances. The Finance Directorate, for example, have established ‘core time’ of 10am – 12pm and 2 – 4pm for regular or ‘standard’ meetings and the team have really appreciated that. They have also set up a group tasked with thinking about whether we need to do anything else and what flexible working arrangements may be required as we ease back.

Additionally, we reminded all managers to make sure that OSaR discussions continued to take place to ensure that all staff would be clear about what is expected of them over the next 6 to 12 months and had the opportunity to discuss any support they might need.  We extended the deadline for the completion of OSaRs to 31 October to support this activity.

 

 

 

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