Guide

Access to student software from home

We are trying to make as much student software available for use at home from your own computers. There are a few different ways to access these depending on the software.

On this page

Using AppsAnywhere on your own computer

You can use AppsAnywhere on your own computer to make use of many of our apps you'd usually access via a student desktop machine.

At the moment, this is only working with Windows machines. A solution for macOS may be available at a later date.

  1. Visit the AppsAnywhere web page
  2. Log in with your short username

    Log in with your University username when using AppsAnywhere, not your email address.

      jbloggs
      j.bloggs@dundee.ac.uk / jbloggs@dundee.ac.uk

    1. Follow the instructions on screen to install the AppsAnywhere and CloudPaging software on your machine.

    Once installed, AppsAnywhere allows several types of software installation

    • Local installation, this app will install on your own machine like a normal app
    • Via CloudPaging, this means the app "streams" to your machine, a bit like Netflix streaming a video
    • Via External Website, for apps that run on the web

    You can see which type of installation is used when you move your mouse over the app panel.

    If AppsAnywhere did not work

    Some apps need to be run on our network to work correctly and cannot be installed, or streamed, to your own machine. If you need to use one of these apps you can use our new Remote Desktop Service.

    You will need

    • A laptop or desktop with a reasonable screen size and a good internet connection

    Before you begin

    • Sessions are limited to 60 minutes once unattended or if your own machine goes to sleep. If you are running something that will take longer you'll need to wiggle the mouse on the remote machine to keep the connection alive.
    • Service is available between 09:00 and 23:30 each day. The computers will restart overnight for system maintenance.
    • Save your files to OneDrive, and make sure they finish syncing before you log off.
    • Remember to log off at the end of your session as the next user may kick you off the machine.

    Remote desktop - Windows instructions

    You'll only need to do this full setup once. After you've successfully connected your computer will save most of the settings and you can just click Connect.

    To connect for the first time

    1. Launch Remote Desktop Connection from the start menu, you can search mstsc in the Windows taskbar search
    2. On the window that appears, click or tap the down arrow next to Show Options
    A screenshot of the opening
    1. Fill in the options as follows
      1. Computer: rdp.dundee.ac.uk
      2. Username: username@dundee.ac.uk
      3. Allow me to save credentials (this lets you save your password to save time)

    If you have a username that doesn’t include your ID number (students) or end with a number (staff), make sure you enter it correctly.

     jbloggs@dundee.ac.uk
     j.bloggs@dundee.ac.uk

    1. Click or tap the Advanced tab
    2. Under Server authentication choose Connect and don't warn me
    3. Click the Settings button and fill in the options as follows
      1. Click Use these RD Gateway server settings
      2. Server name: uodgateway.dundee.ac.uk
    4. Click or tap OK
    5. Click or tap Connect
    6. In the next box, enter your university password
    7. You may be asked for your password a second time
    8. If you get an unknown publisher prompt, just click Yes
    9. If you get a prompt that another user is already connected, you can disconnect them as they have forgotten to log off

    Once you are connected

    Once you've set up and connected to a machine it should be just like using a computer on campus.

    • Click OK at the legal notice and you'll be logged in
    • If you get a prompt about changing device click No

    Remember to log out when you have finished to avoid another user kicking you off the machine.

    Remote desktop - macOS instructions

    To connect for the first time

    You'll only need to do this full setup once. After you've successfully connected your computer will save most of the settings and you can just click Connect.

    Download and install Microsoft Remote Desktop from the Mac App Store

    1. Launch Microsoft Remote Desktop, click the + button, then click Add PC 
    2. Fill in the options as follows
      1. PC name: rdp.dundee.ac.uk
      2. Gateway: Add Gateway
      3. Gateway name: uodgateway.dundee.ac.uk
    3. Double click the new connection 
    4. Enter your full username and password

      If you have a username that doesn’t include your ID number (students) or end with a number (staff), make sure you enter it correctly.

       jbloggs@dundee.ac.uk
       j.bloggs@dundee.ac.uk

      1. You may get a prompt about an certificate, click Continue
      2. If you get a prompt that another user is already connected, you can disconnect them as they have forgotten to log off

      Once you are connected

      Once you've set up and connected to a machine it should be just like using a computer on campus.

      • Click OK at the legal notice and you'll be logged in
      • If you get a prompt about changing device click No

      Remember to log out when you have finished to avoid another user kicking you off the machine.

      Architecture or Engineering students: can't find your software?

      Following the above instructions will connect you to a computer in Dalhousie IT suites or the Tower Basement.

      If you're an Architecture or Engineering student and you can't find the software on these machines, you can connect to an Engineering (Fulton Building) or Architecture (Matthew Building) machine instead.

      There are a much smaller number of specialist machines available, please try the standard instructions first before using these

      To connect, follow the instructions as above but change the computer name to either

      • Architecture: rdpdoj.dundee.ac.uk
      • Engineering: rdpeng.dundee.ac.uk
      Enquiries

      Service Desk

      help4u@dundee.ac.uk

      Last updated

      1 April 2020

      From

      UoDIT