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  1. Early Dispute Resolution / How Can We Help? / edr Workplace Skills

edr Workplace Skills

Early Dispute Resolution
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Below is a list of edr Workplace Skills

  • How to identify triggers early and seek assistance to resolve
  • How to have good meetings and consultations
  • Separate the problem from the person which includes:
    • Thinking issues rather than position
    • Standing back
    • Surfacing issues
    • Focussing long term
  • Promoting 'positive' discussion
  • Dealing with conflict which includes:
    • Formal structures
    • Alternatives to consider
    • Standing back emotionally
  • Ten fictitious case studies
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  • Early Dispute Resolution / How Can We Help? / edr Workplace Skills
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DD1 4HN
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