The value of the use of mediation is principally a quicker, simpler and more cost-efficient way to solve disputes. It allows for taking into account a wider range of interests of the parties, a greater chance of reaching an agreement which will be voluntarily respected. Information on the process is available below but this brief online quiz will provide you with some insight to the process. The quiz is available from http://www.marshallacm.co.uk/DemoCourses/DisputeResolution/player.html
What is edr and why is it useful?
- Provides a quicker, simpler and more cost-efficient way to solve disputes.
- Takes into account a wider range of interests of the parties involved in a dispute
- Provides a greater chance of reaching an agreement which will be voluntarily respected by the parties involved.
This leaflet explains the process and the provides further detail.
What can I do next?
To find out more about the confidential, informal and voluntary process of mediation, please contact the Head of the Mediation and Dispute Resolution Service, Denise Jackson, in the first instance.
Where do mediations take place?
Mediations take place in neutral venues arranged by the mediation administrator.
Mediation in action session
Would you like the edr team to carry out a 'practice mediation' in your department, school or college? Or perhaps you would like to arrange an awareness raising session.
Further information and advice available by contacting Denise Jackson.
edr training DVD
A complementary edr training DVD has also been developed in partnership with Catalyst Mediation to show how the process works and this is available, free of charge, on request from Mrs Fiona O'Donnell at firstname.lastname@example.org.
A short (two minutes) extract of the DVD is available to view
edr Workplace Skills
See our fact sheets for top tips in resolving conflicts.
Resilience Document - The University has a number of resources available to members of staff and students alike who seek support at any time. In consultation with the Campus Unions these have been identified in one coherent "resilience" package. The resilience package makes particular reference to times of organisational change within the University when additional training and support is provided.