The value of the use of mediation is principally a quicker, simpler and more cost-efficient way to solve disputes. It allows for taking into account a wider range of interests of the parties, a greater chance of reaching an agreement which will be voluntarily respected.  Information on the process is available below but this brief online quiz will provide you with some insight to the process.  The quiz is available from http://www.marshallacm.co.uk/DemoCourses/DisputeResolution/player.html

What is edr and why is it useful?

  • Provides a quicker, simpler and more cost-efficient way to solve disputes.
  • Takes into account a wider range of interests of the parties involved in a dispute
  • Provides a greater chance of reaching an agreement which will be voluntarily respected by the parties involved.

This leaflet explains the process and the ‌ provides further detail.

What can I do next?

To find out more about the confidential, informal and voluntary process of mediation, contact Fiona O'Donnell in the first instance.

Contact Fiona to also make arrangements to speak to any of our trained mediators about having a 'facilitated conversation' to help diffuse a workplace tension or difficult issue.

Where do mediations take place?

Mediations take place in neutral venues arranged by the mediation administrator.

Mediation in action session

Would you like the edr team to carry out a 'practice mediation' in your department, school or college? Or perhaps you would like to arrange an awareness raising session.

Further information and advice available by contacting Fiona O'Donnell.

edr training DVD

A complementary edr training DVD has also been developed in partnership with Catalyst Mediation to show how the process works and this is available, free of charge, on request from Mrs Fiona O'Donnell at f.b.odonnell@dundee.ac.uk.

A short (two minutes) extract of the DVD is available to view

edr Workplace Skills

See our fact sheets for top tips in resolving conflicts.

Fact sheets available here >>

External links

Further help and information can be found from our list of external websites.

edr Taster Quiz

Looking for a better way to engage with difficult workplace issues? Try the edr Taster Quiz

Developments

Resilience Document - The University has a number of resources available to members of staff and students alike who seek support at any time. In consultation with the Campus Unions these have been identified in one coherent "resilience" package. The resilience package makes particular reference to times of organisational change within the University when additional training and support is provided.