• Introduction to managing people and the legal considerations
  • Managing people: recruiting, selecting and managing staff
  • Managing money: finance and fundraising
  • Managing the service: processes, performance and monitoring
  • Managing the service: marketing and customer service
  • Managing the service: projects and change
  • Strategic planning and management

Module code


Number of credits

20 SCQF credits (10 ECTS credits) on Level 5, SHE M (SCQF 11)


Norman Reid