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Student Support Worker

• The Student Support Team
• Tips for living in Residences
• Residents Representation
• Self Help Courses
• Recycle and Re-use
• Student Discipline
• Contact Us
• If you are interested in becoming a Student Support Assistant, please see documents below and then contact the SSW
  
  Further Particulars
  
  Application Form

Tips for living in Residences

Who to contact

If you have a question or a concern about:

• Maintenance of the Residence (e.g. management, cleaning, repair works, safety and security) - contact Sanctuary Management Services main office. 
• Contracts (e.g. extending the term of the contract, transfer requests, rent payment) - contact the University Residences Office. 
• Welfare related issues, help and support - contact the Student Support Assistants or Student Support Worker.

General tips:

• Be aware of the university discipline rules and the terms of your contract.
• Get to know ALL your flatmates - they are going to be your 'family' for a long time.
• Have a flat meeting as early as possible and agree on some ground rules - cleaning the flat, use of communal areas, dealing with noise, overnight guests etc.
• Respect your fellow residents and look out for each other.
• Living with others can be challenging, so be prepared to negotiate and compromise.
• Get involved in the your residence's social activities – it is up to you to make things happen.
• Consider insuring your belongings in addition to the general insurance which covers you as a resident in University residences.
• If you are experiencing difficulties or are worried about a fellow resident, we are here to help.
• Get to know the staff (Sanctuary and Residences offices) who are looking after your accommodation, and learn how to contact them if needed.

Dealing with conflict

If you are having difficulties with flatmates, you could try to resolve the conflict on your own by speaking to them first. You don't have to do this before you contact us, but it might make things easier for you and your flatmates.

Living in Residences - a student perspective

Some ideas on how to integrate yourself into life in Residences. Ideas from students for students including establishing yourself, finding a network of friends and managing your time.