“By creating we think, by living we learn” Patrick Geddes
A: Counselling Service: Yes with their consent.
A: University Health Service: If you were the referrer, you will be notified of the scheduled appointment on receipt of referral. If this appointment is not then attended, you will be notified, with an indication of whether another appointment has been arranged. If it is attended, you will not be informed unless you are a health professional, or the person has requested or consented to this.
A: Counselling Service & University Health Service: Go back to the person and advise them of the level of your concern. If they will not take positive action and you are concerned that they, or someone else, is likely to come to serious harm because of this, you should contact either the health or counselling service for advice, NHS 24 Tel: 08454 242424, client's own GP, or their next of kin.
A: Counselling Service: In the first person, or via a second person with the client's consent. This can be done via telephone, email or text.
A: University Health Service: Via referral from GP, health professional, tutor, self or other. If it is not from another health professional, the person will be seen by Dr Dymock first in order to ensure appropriateness and urgency of mental heath input and to screen for any physical problems that may be causing or contributing to their presentation.
Back to TopA: Counselling Service: No, but if your health is at risk we may contact your GP preferably with your knowledge and consent.
A: University Health Service: Yes, your GP is informed that you have been referred, are attending, and the outcomes of this. Other relevant health professionals e.g. psychiatrist, psychologist or community mental health team will also be kept informed, if you are/become involved with them. This is to ensure that you have consistent, informed health care.
A: Counselling Service: No, unless your concerns put others at risk or if you need us to confirm we are supporting you.
A: University Health Service: No, except in extreme circumstances, or with your permission to support your studies.
A: Counselling Service & University Health: No.
Back to TopA: Counselling Service: Yes the service is confidential, confidence is only ever breached if you or someone else is in danger.
A: University Health Service: Your GP and any other mental health professionals involved will be informed and liaised with as necessary. This is to ensure joined up care for you. No one else will be informed without your explicit consent, unless we are concerned about your safety or the safety of others, whereupon we have a duty to act to avoid this, which may include contacting other agencies etc.
A: Counselling Service: Never agree to keep secrets as this may put someone at risk, never be afraid to change your mind and disclose to the necessary person that you are worried about someone. You can call into the counselling department every morning Monday to Friday at 9.15 am if you need to share your concerns or gain advice about someone. Out of hours call NHS 24. Tel: 08454 242424.
A: University Health Service: Never agree to keep secrets as this may put someone at risk, never be afraid to change your mind and disclose to the necessary person that you are worried about someone. Also, discuss with person concerned, university health service, counselling service, wellbeing contact or client's own GP (if known). NHS 24 always available Tel: 08454 242424.
A: Counselling Service: You can call into the counselling department every morning Monday to Friday at 9.15 am if you need to share your concerns or gain advice about someone. Out of hours call NHS 24. Tel: 08454 242424.
A: University Health Service: You can contact the client's own GP (if known), NHS 24 Tel: 08454 242424, university health service, university counselling service. If you believe that the person is at immediate risk of suicide you should contact the police immediately, who can attend and summon the appropriate help. If you know of an ASIST trained person (Applied Suicide Intervention Skills Training) and can contact them immediately, they may be able to help until specialist help arrives.
A: Counselling Service & University Health Service: You have choices here, depending upon your own situation:
Discuss your concerns with your flat mate and try to establish whether there is a problem, and try to elicit whether they would consider discussing this with a health or counselling professional.
Contact university health service, counselling service, student welfare officer or Director of Student Services to discuss.
Contact NHS 24 for advice Tel: 08454 242424.
For any further queries contact the service direct
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