Interlibrary Loans & ILLs

What is interlibrary loan?

The resources of libraries throughout the UK and the world are made available through the interlibrary loan (ILL) network. We obtain ILLs from a number of sources, the chief source being the British Library (BL).

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When do I use it?

You apply for an ILL when you need a book, journal or journal article not held in our collection for private study or for research for a non-commercial purpose. To avoid unnecessary expenditure, we recommend that you check that the item is not held at another local library such as the University of Abertay or the public library.

If your request is for a commercial purpose, contact us for an application form (it is not possible to apply online for a commercial photocopy). Please be aware that copyright clearance charges will apply.

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What does ILL cost, and how do I pay?

Unfortunately this service is not free. Our sources levy charges and it is necessary for us to recover costs from readers using the service. We will always try to obtain material from the least expensive source. Where that is not possible we will inform you of any additional costs before proceeding with your request, so that you have the option to cancel should the cost be too great.

Standard charges as from August 1st 2012
Journal articles from British Library supplied as PDFs £7.50
Journal articles from British Library supplied as photocopies £8.50
Loans of books and journals £12.60
Renewal of loans £4.30
Photocopies from SHINE (Scottish Health Information Network) & NULJ £3.00
Photocopies from BMA £5.00
Serviced/intra-site photocopying £3.00
Charges for special services
British Library search fee for items not held by them ('Find It For Me') £4.80
British Library search and source fee for items not held by them ('Get It For Me') £10.75

 

Members who are not University of Dundee staff or students pay an additional £1.00 for all ILLs. NHS members are exempt from this charge if their employer has a service level agreement with the University.

If a photocopy is required for a commercial purpose, you will incur an additional copyright fee set by the publisher.

How to pay

Each college/school lodges funds with us in advance, and if you are entitled to order ILLs against such a fund you can obtain authorisation slips from your LLC Liaison Officer, college/school secretary, or research administrator. You must supply an authorisation slip number when you make your application.

Alternatively, you can charge to a college/school grant or Red Card.

We also accept cash payments. If you wish to pay cash, the cost of the request will be added to your Library record once the item has arrived.

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How do I apply?

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Electronic delivery of journal articles

Journal articles (and single chapters from books) which we acquire from the British Library are supplied as encrypted PDFs. When such a document becomes available on the BL server you will receive an email from noreply@bldss.bl.uk containing a link to it.

FileOpen software is installed on University PCs as part of the standard operating environment (SOE version 3.2 or above); if your school does not use the SOE you may need to contact your IT administrator. Before you make any requests use this link to test whether you will be able to open documents. If you experience any difficulty opening a PDF, contact the Library & Learning Centre rather than the British Library.

You should note that the British Library may not be able to supply everything requested in electronic format, and that other suppliers (such as university libraries) are not generally licensed to do so. Items which cannot be supplied as PDFs will be supplied and charged as photocopies. If you request pickup from one of our sites rather than direct delivery then you will also be charged the rate for photocopies.

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How long will it take?

Requests from UK libraries may arrive very quickly, perhaps within a week, but requests from overseas may take several months. There may be a delay if the item is in demand and we have to join a waiting list. We will normally be notified if a long delay is likely, and we will pass this information on to you.

The British Library no longer offer an "urgent action" service, however, with BLDSS (the new BL ILL system) the majority of available items are usually sent out within 24-48 hours of a request being submitted by us.

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Are there any restrictions on what I can apply for?

Journal articles are usually supplied as encrypted PDFs and are subject to the same copyright restrictions as your own photocopying - see the Rough Guide to Copyright for details.

It is illegal to obtain ILL copies of more than one article from the same issue of a journal. If you want more than one article we must apply for copyright clearance, for which there is an additional fee levied by the Copyright Licensing Agency. Alternatively you can apply to borrow the relevant journal issue. NB. the British Library will not lend journal issues less than 6 months old.

Copyright regulations are legally binding and both we and the lending library must ensure that readers' requests comply with them.

Theses: please apply directly to EThOS (British Library Electronic Theses Online Service) to obtain a thesis. Please email Reader Services if they are unable to supply.

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What happens when the item comes in?

An automatic email will be sent to you as soon as a loan item arrives. Please collect items promptly as they can only be kept for a limited period.

Most single journal articles are sent as encrypted PDFs. If you request direct delivery and the article is not available in electronic format, it will be posted out to you.

More valuable publications (e.g. very rare books) are often lent only on condition that we keep them in the Library at all times. These items are not on open access and must be signed out for use within the Library only, so please ask for assistance at the InfoZone or Enquiry Desk. Check library opening hours to avoid self-service only periods.

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How long do ILL loans last?

ILLs are issued for 4 weeks: there will be a slip attached to the item with the date it is due for return to us. It is advisable to return all ILLs promptly as the fines you will be charged by the British Library, and/or charges incurred for lost or damaged items, are very substantial.

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Can I renew a loan?

In some cases loans can be renewed, but if you wish us to request this you MUST notify us on or before the due date.  If you bring a BL loan item to the Library when asking for a renewal we should be able to advise you of the new date that day, if it is not required by another Library.  With other suppliers it may take some time to obtain a response.  Renewal may be possible without the item being present, in which case we will inform you of the new due date by email.  Please note that charges will apply.

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What if I get a recall notice?

If you get a recall notice for an ILL item please return it immediately, even if you have renewed it.  A recall means the supplier has received further requests for the item.

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Can I cancel an application?

Once an application has been sent to the British Library it can normally only be cancelled if they notify us there is a long waiting list or if they cannot trace the item. In these cases we will contact you and ask if you wish to cancel.  Other suppliers may allow cancellations but many have similar policies to the BL.

And finally, please bear in mind when using the ILL system that the British Library processes around 10,000 ILL requests on an average day and deals with them in strict rotation.

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Serviced/intra-site photocopying

All University of Dundee libraries have photocopiers which readers can use to do their own copying.

We also provide a photocopy service at the rate listed below.

Readers requesting copying from sites in close proximity to each other (e.g. Main/Law Library and Duncan of Jordanstone) would reasonably be expected to go to the relevant library and do their own copying.

Costs for items

The cost is a flat rate of £3.00. A request can be made online via the Library catalogue.

How to apply for serviced/intra-site photocopying

Methods of payment

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ILL services for other libraries*

We are happy to process ILLs for institutions within the UK, and from the Republic of Ireland and overseas.

Photocopy requests must comply with current copyright regulations, and be of a non-commercial nature. We are unable to provide commercial copies to other libraries. Please contact the British Library Document Supply Centre (BLDSC).

The prices of such requests keep in line with current BLDSC or TCR (The Combined Regions) charges and charges will be claimed through BLDSC at regular intervals.

Please check the Library catalogue to determine which site holds the item you require. Most books can be lent, with the following exceptions:

email your request, quoting your BL account number and request number, to the appropriate library:

*In the case of overseas libraries, we would prefer payment using IFLA vouchers or by credit card. If neither option is possible, we will send an invoice which is payable in advance of supply.

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