PASSWORD INFORMATION

All staff and students of the University of Dundee have a Central University IT account that is managed by IT Services and details are provided to students when they matriculate and to staff as part of their departmental orientation.

The username for this account is your initials + surname and sometimes has to include an additional initial letter to avoid duplication. Your University email address will be the same but with dots after the initials, e.g.:

Name: John A B Smith
Computer Username: jabsmith
Email address: j.a.b.smith@dundee.ac.uk
Password: as provided

Staff and student accounts for the latest VLE (Blackboard 6.2) (https://my.dundee.ac.uk), also use the same Computer Username and password.

If a password is changed, either by logging into a Novell based account (normally by using a Windows PC on campus) or by accessing the Blackboard 6.0 VLE and using the change password feature, then your password for the Windows PC, GroupWise email and the VLE systems will be changed.

For students who do not know their Central Computing password, they should either:

1. Personally go to the Helpdesk in the Tower basement with their student card and request that their password is reset, or

2. Contact their departmental computing administrator who may be able to reset their password, or who can contact IT Services on behalf of the user.

For staff who do not know their Central Computing password, they should contact their departmental computing administrator who may be able to reset their password, or who can contact IT Services on
behalf of the user.

Staff and students will understand that passwords cannot be changed by unauthenticated telephone or email communications.

For distance learners, and users external to the University of Dundee system, usernames and passwords will be provided by the department as part of the induction to the course.