Service Desk can help you with IT-related incidents, service requests and queries.
Online Enquiry Form
If you do not have a username or password, you can request support using this form. Otherwise we recommend you use Help4U, our self-service portal.
You can also email us at email@example.com______________________________________________________
Use self-service to log calls and check on their progress.
You can also search our growing Knowledge Base for the answer to many common IT queries.
If you are trying to access our Self-Service portal off-campus, you will need to use the Virtual Private Networking (VPN) Service.
Remote IT Support
When dealing with some calls our staff can provide a better diagnosis or support if they can see your screen.
When prompted, click here to share your screen with IT support staff.
How to contact Service Desk
- Call Service Desk - 01382 388000
This issue has now been resolved. Please contact the Service Desk if you are still experiencing any difficulties with this servic ...
18 August 2014
This issue is now resolved. If you are still experiencing difficulties please contact the Service Desk on 88000. Users are repo ...
11 August 2014
This issue has now been resolved. Please contact the Service Desk if you are still experiencing any difficulties with this service ...
5 August 2014
25th July Our technical teams are liaising with our suppliers and local analysts to resolve this issue. 22nd July Our technical te ...
23 July 2014
Our contractors will be carrying out essential maintenance on the University’s telephone systems over the next few weeks. ...
20 August 2014
Pay2Print is a credit account system for staff, students and visitors to pay for printing and photocopying in central IT suites. ...
18 August 2014
21st July 2014 Our planned maintenance for WordPress has been rescheduled to Tuesday 5th August 2014. If you have any queries or c ...
28 July 2014