ise info | bookings
members
if you want to make a booking, just phone ise reception on 01382 384122.
remember you can book up to six days in advance for sport sessions, exercise classes etc.
non-members
if you want to book an exercise class, you'll have to pop in to ise reception and pay for the class at the time of booking. You can do this 24 hours in advance.
if you want to book a sport session, the same rules apply, it's pay at the time of booking and only 24 hours in advance. phone ise reception on 01382 384122 if you have any questions.
if you don't play you still have to pay....
some of you told us that you can't get booked in at times when you want to because we're full, and then find out that there was space after all because people didn't turn up. how unfair is that?! so to make sure that this doesn't happen we've introduced a no-show fee.if you've made a booking and you're not able to to make it, please phone and cancel otherwise you will be charged the no-show fee! (you can now leave cancellation messages on our answer machine if you can't get through on the phone - just remember to tell us who you are and what you want to cancel).
no-show fee • £5 per session
we'll give you 30 days to pay off fees - plenty of time. if you think you've been unfairly charged, just ask to speak to a receptionist or duty manager.