User Guides
This section of our website aims to provide a central resource of all our user guides found throughout our site. User Guides can take the form of "Frequently Asked Questions", practical guidance that explain how to do something or our publications and policies.
Please pick a category below
- Disability IT Support
- Email support (Office 365)
- IT Accounts & password FAQs (username and password FAQs for staff and students)
- IT Suites (includes opening hours, capacity, location and printing)
- Network Services (Charges, installation requests, changing network outlets, publications & policies...)
- Password Management Portal
- Printing (IT Suites User Guide)
- Standard Operating Environment (Facts & figures, version release information, software applications available...)
- Telephony Service (Charges, service requests, IP phone settings, headset & ancilliaries catalogue...)
- Virtual Private Network (VPN) (Getting connected, FAQs...)
- Virus protection (Hoaxes, recent threats, download software)
- Web Development Services (Support for official web authors, web design, apply for web space...)
- Wireless (UoD WiFi) (Getting connected to wireless, FAQs...)
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