Managed Desktop

The University Central Learning & Teaching (CLT) and Staff managed desktops features Windows 7 Enterprise and the Office 2010 Professional Plus suite.

The links below will answer your questions about Windows 7 and Office 2010 and provide information specific to the UoD desktop.

Windows 7

Using IE9

Meet your new browser - Windows internet Explorer 9

How to make the move from Office 2003 to 2010

Office 2010 Training Courses, Making the switch to Office 2010 and downloadable versions catalogue
Interactive Word 2003 to 2010 command reference interactive guide ( Adobe Flash Player 7.0 or later is required.)
See the full set of Microsoft Office Migration Guides and related resources or choose from the selected guides below. These include instructions for working with people who are are using different versions of Office, opening and editing older versions and sharing your files with people who don’t yet have Office 2010.

FAQs

How do I use the Office 2010 user interface?

Transition to the Office Ribbon
The Office 2010 Interactive Guides will show you how to use the Ribbon design and find out where the menu and toolbar commands are located in Office 2010. You can also print off a list of Office 2010 commands and buttons.
Office 2010 menu to ribbon reference workbooks
Introducing Office Backstage
The Windows Taskbar explained ...

How do I use Word 2010?

How do I use Excel 2010?

How do I use PowerPoint 2010?

What's new in PowerPoint 2010
Online training - Make the Switch to PowerPoint 2010
Quick Reference Card for PowerPoint 2010
Microsoft videos and online training courses for PowerPoint 2010

Microsoft Accessibility

Technology for everyone
Accessibility features for Windows 7
Tutorials for Windows 7
Demos for Windows 7
Accessibility Features for Microsoft Office 2010
Tutorials for Microsoft Office 2010
Accessibiilty features for IE9
Tutorials for IE9

How to contact ICS Service Desk

The ICS Service Desk is here to help you with any problems or questions you may have when using or trying to access any of the services we provide. If there is an issue or fault with a service or resource you are using or if you just have a question about using a service please let us know.

The Service Desk is the single point of contact in ICS and can be accessed in several ways. You can...

Visit the Service Desk in the Main Library or Tower Basement. (Service Desk opening hours)
Send your query using the Online Enquiry Form
Phone the Service Desk on 01382 3(88000).