Netstore FAQ
Netstore allows access and management of files stored on the central file service over the Internet.
It provides a number of ways of doing this; from a web browser, using a WebDAV client or an FTP client.
To access Netstore you also need to access the Virtual Private Networking (VPN) Service.
Can I access Netstore with a Web Browser?
Netstore is a universal means of accessing the files wherever you are because all you need is any PC, laptop or other device which is connected to the Internet and has a Web Browser.
How do I access Netstore using a web browser?
Before you can access our Self-Service portal off-campus, you will need to use the Virtual Private Networking (VPN) Service.
- Connect to https://netstore.dundee.ac.uk and login using your standard University username and password.
- After login, you will be presented with a list of network drives you can access. For SOE users this should be the same set of network drives accessible from the SOE.
What is the VPN service?
The UoD Virtual Private Network (VPN) Service provides authorised users with a secure connection enabling access to our services from off campus locations. For more information and how to access the VPN see
www.dundee.ac.uk/ics/services/vpn
What can I do when accessing Netstore through a web browser?
You can perform the following operations on all standard drives:
- Download / upload files
- Download directories or multiple files as a zip file
- Move, rename and delete files
- Create, delete, rename and move folders
- Assign access rights to files and folders
- Salvage files which have been deleted but have not yet been purged by the server
- Email files
Which Browsers does Netstore work with?
Netstore works with most browsers including Internet Explorer, Firefox and Safari.
What can I do when accessing Netstore through a WebDAV client?
You can perform the following operations on all standard drives
- Download / upload files and directories
- Move, rename and delete files
- Create, delete, rename and move folders
Should I work on files directly when connected using WebDAV?
In order to prevent any loss of work it is strongly recommended you don't edit files directly when connected using WebDAV.
Download files to your local disk, edit them there and then upload them when you've finished.
Can I access Netstore with FTP?
FTP is not a recommended way of accessing your files but it might be better than nothing if it is the only available option.
How do I access Netstore using an FTP client?
Connect to
ftp://netstore.dundee.ac.uk and login using your normal username and password. Once connected you will only be able to manage files in your home directory.
Which WebDAV clients can I use?
This service has only been tested with WebDAV client built into Microsoft Windows XP.
What can I do when accessing Netstore from an FTP client?
You can perform the following operations on your home directory:
- Download / upload files and directories
- Move, rename and delete files
- Create, delete, rename and move folders
How can I change the drive mappings I see when logging in from a web browser and WebDAV?
This is controlled by login scripts associated with your user account. Staff should contact their departmental IT support for advice on changing these mappings. For students these mappings are fixed.
Which is the most secure way of accessing my files?
Both browser and WebDAV access use a secure connection so passwords and file data cannot be read as it passes over the Internet.
In contrast, FTP is insecure, and file data and passwords can be read as they pass over the Internet. For this reason FTP should only be used a last resort.
Why does just putting netstore.dundee.ac.uk straight into a web browser not work?
In order to keep all data secure, the site can only be accessed over a secure HTTPS link.
You must prefix the address with https://
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