GroupWise Instant Messenger

(To be released on 21st October 2008)

What is GroupWise Instant Messenger?
Guidelines for the use of Instant Messenger
Installing GroupWise Instant Messenger client
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Adherence to these guidelines will facilitate effective electronic communications.
Use of this service must be in accordance with other relevant University policies and regulations. Including, the Regulations and Code of Conduct for the Use of University Computing Facilities, Dignity at Work & Study Policy, Data Protection Policy, and Records Management Policy.
Instant messages are logged by authorised personnel to ensure effective system operation and to investigate operational issues. As far as possible, the privacy of each user mailbox is respected. The University reserves the right to remove, suspend or override without notice, instant message processing if required to preserve the operation and integrity of the service.
Instant messages residing on or passing through the University's systems may be accessed by authorised persons other than the individual to whom the message is intended. The University reserves the right to take such action when necessary in the business interest.
GroupWise Instant Messenger is one of many methods of communicating information and may not always be the most suitable. Consideration should be given to choosing the most appropriate communication mechanism for the type of information and the intended recipients.
Broadcasts to large groups should be sent only by authorised personnel. For example, the Service Desk may send a broadcast about unplanned service disruptions but individuals should avoid this.
Access to GroupWise Instant Messaging is granted to all staff and students who have GroupWise mailboxes.

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Installing GroupWise Instant Messenger client

Who are these instructions for?

Local IT Support professionals
Self-supporting and home users

You do not need to carry out this installation if you are:

An SOE user
An Desktop Services customer

If you are an SOE user or Desktop Services customer and you wish to pilot GroupWise Instant Messenger please contact Service Desk.

If you are unsure which applies to you, please contact your local IT Support professional or the Service Desk.

Prerequisites

Any of the following desktop operating systems for the GroupWise Messenger client:

Windows 2000 on a Pentium* 200 or higher with at least 128 MB of RAM
Windows XP Professional on a Pentium 300 or higher with at least 128 MB of RAM
Windows 2003 on a Pentium 300 or higher with at least 128 MB of RAM
Mac OSX
Open SUSE 10.2
A VPN client if you are at home or on another network - details of how to download and install our VPN client can be found at http://www.dundee.ac.uk/ics/services/vpn/

*20 MB of free disk space on each user's workstation to install the Windows client.
An additional 10 MB of free disk space if you store Personal History locally.

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Installation Method

Download the correct file for your operating system.
- Windows (ZIP, 74Mb)
- Apple MacIntosh (ZIP, 3.5Mb)
- Linux (TGZ, 13.5Mb)
To install the client launch the file setup.exe.
Once installed launch the client as normal.
Enter the server name as gwim.dundee.ac.uk, leave the port at the default.
Login as normal.