Staff

Catriona Macaulay

Course Director, MSc Design Ethnography

Tel: 01382 86522
Email: c.macaulay@dundee.ac.uk
Duncan of Jordanstone College of Art & Design
University of Dundee
13 Perth Road
Dundee
DD1 4HT

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Biography

Catriona Macaulay first began exploring the potential of ethnography as a tool for systems design in her PhD (2000), which explored the concept of information seeking through a one-year field study at a UK national daily newspaper. She has extensive field experience (covering work, education, home, mobile and emergency response contexts) and worked on two EC funded projects as a design ethnographer prior to joining the University of Dundee in 2001 to develop and launch the BSc programme in Interactive Media Design. Catriona is regularly invited to speak on design ethnography both within the UK and internationally, and recently designed and launched the world’s first masters programme in Design Ethnography. Industry funded projects she has coordinated within the MSc Design Ethnography include a comparative study of carers in Finland and India (for Intel), a study of mobile working amongst professionals in Berlin, New York and London (for Swisscom), and an investigation into the impact of new technologies on tv production (for the BBC). She has nearly 20 years experience of developing and managing large inter-disciplinary projects within business and academic settings. Prior to entering academic life Catriona was manager of a large news monitoring and analysis agency, director of a IT services company, and operations director for $1.25 million UNHCR funded humanitarian relief mission to Bosnia-Herzegovina.

Research

Director: The Hothouse Summer 2010 and 2011: A set of MSC Design Ethnography projects funded by industry partners BBC, NCR, Brightsolid, Fjord Design, Intel Usa and Intel Eire exploring themes such as “Mobile Working Amongst Urban Professionals in London, Berlin and New York”, “Comparing the Experience of Carers in Finland and India”, and “Understanding the Impact of New Technologies of TV Production work Practices”. Value to Dundee University: £34,000

Principal Supervisor PhD Studentship Award: consumer experience research methods for design for public spaces. December 2008 (36 months). Funder NCR Ltd and Northern Research Partnership. Value to Dundee University: £49,984

Co-Investigator: The design of usable access to a large open-microscopy environment. October 2006 (36 months) Funder: EPSRC EP/D050014/1. Value to Dundee University: £276.018 

Principal Investigator: User experience design for a virtual medical school. April 2004 (6 months) Funder: IVIMEDS Ltd .Value to Dundee University: £5,444

Principal Investigator: Wearable soundscapes for extreme contexts. July 2002 (18 months) Funder: W.L. Gore Ltd. Value to Dundee University: £63,000

 

Publications

2011

Paul Gault, Catriona Macaulay, Graham Johnson, Judith Masthoff. Structuring the Collaboration of Multiple Novice Design Ethnographers: Towards a New User Research Approach. In Proceedings of INTERACT (4)'2011. pp.118~135   

Alan F. Newell, Peter Gregor, M. E. Morgan, Graham Pullin, Catriona Macaulay. User-Sensitive Inclusive Design. Universal Access in the Information Society, 2011: 235~243   

 

2009

Scott Loynton, David Sloan, Jean-Marie Burel, Catriona Macaulay, "Towards a Project Community Approach to Academic Scientific Software Development," 2009 Fifth IEEE International Conference on eScience, 2009,

Sloan D., Macaulay C., Forbes P. and Loynton S. (2009) User Research in a Scientific Software Development Project. Proceedings of BCS HCI Conference 2009, Cambridge, Sep 1-5.

Macaulay C., Sloan D., Jiang X., Forbes P., Loynton S., Swedlow J. and Gregor P. (2009) Usability and User-centred design in Scientific Software Development. IEEE Software 26(1), Jan/Feb 2009. IEEE:96-102.

Daniela K. Busse, Heather Fraser, Carola Fellenz Thompson, Lesley Allan, Patricia Hallstein, Catriona MacAulay, Brinda Dalal. (2009) Fault lines of user experience: the intersection of business and design. In Proceedings of CHI Extended Abstracts'2009. pp.3305~3308   

Coleman, G.W., Macaulay, C. and Newell, A.F. (2009) The Sonic Mapping Tool: Understanding the everyday lived experiences of soundscapes. Sonic Interaction Design Workshop (York, 2 April 2009).

 

2008

Coleman, G.W., Macaulay, C. and Newell, A.F. (2008) Sonic Mapping - Towards engaging the user in the design of sound for computerized artifacts. Proceedings of the Nordic Conference on Human-Computer Interaction (NordiCHI 2008) (Lund, Sweden, 20-22 October 2008), pp. 83-92. New York: ACM Press.

Maxwell D., Macaulay C., Inns T. (2008) ‘Inspired Storytelling: the Digital Re-tellings of a Traditional Tale’ Narrative in Interactive Learning Environments (NILE) conference, 5-8 August, 2008, Edinburgh.

 

2006

Coleman, G.W., Macaulay, C. and Newell, A.F. (2006) Listen to This - Using ethnography to inform the design of auditory interfaces. Proceedings of the Workshop on Haptic and Audio Interaction Design (HAID 2006) (Glasgow, Scotland, 31 August - 1 September 2006), pp. 133-144. Berlin: Springer-Verlag.

Morna Simpson, Catriona Macaulay (2006) Not All Design Is About Problem Solving: Creatures Of Creation, Proceedings of EDPE 06, Salzburg, Austria pp. 181-186

Maxwell D., Macaulay C. (2006). ‘Oral Culture: a useful concept relevant to information seeking in context?’ Proceedings of the InSciT2006 Conference, International Conference on Multidiscipli- nary Information Sciences and Technologies, October, 25-28th, 2006, Merida, Spain.

 

2004

Benyon, D. and Macaulay, C. (2004) A Scenario-based Design Method for Human-Centred Interaction Design. In. ‘Scenarios and Use Cases. Stories through the System Life-Cycle’, Alexander I. and Maiden, N. (eds). Wiley. pp 211-234

 

2005

Coleman, G.W., Hand, C., Macaulay, C. and Newell, A.F. (2005) Approaches to auditory interace design - Lessons from computer games. Processings of the 11th meeting of the International Conference on Auditory Display (ICAD 2005) (Limerick, Ireland, 6-9 July 2005), pp. 99-104.

 

2002

McGregor, I., Crerar, A., Benyon, D., and Macaulay, C. (2002) Soundfields and Soundscapes Reifying Auditory Communities. In Ryohei Nakatsu and Hideki Kawahara (Eds), ICAD 2002 pp 290 - 294. Advanced Telecommunications Research Institute (ATR), Kyoto, Japan.
4-9901190-0-2

 

1999

Macaulay, C. (1999). Inscribing the Palimpsest: Information Sources in the Newsroom. In Proceedings of Ethnographic Studies in Real and Virtual Environments Workshop, Edinburgh, UK, January 24-26 1999. (15,400 words)

Kaptelinin, V., Nardi, B. and Macaulay, C. (1999) The Activity Checklist: A Tool for Representing the "Space" of Context. In interactions, Vol. 1(4) pp27-39. ISSN:1072-5520

 

1998

Macaulay, C. and Crerar, A. (1998) Observing the Workplace Soundscape: Ethnography and Interface Design. In Proceedings of the International Conference on Auditory Display (ICAD ’98), Glasgow, November 2-5 1998. BCS/EWiC.  Online publication: http://ewic.bcs.org/conferences/1998/auditory/papers/paper20.htm

Macaulay, C. (1998). The Activity Checklist: Orienting Novel Interface Design. In Proceedings of the Fourth Congress of the International Society for Cultural Research and Activity Theory, Aarhus, Denmark, June 7-11 1998.  pp 495-497

 

 

Websites

http://designethnography.dundee.ac.uk/debookclub/

http://designethnography.dundee.ac.uk/voe/