IT Facilities

At the University of Dundee we aim to provide you with the highest possible quality of information and communication technology (ICT) to support your learning - we'll even train you to use it.

How to access ICS resources for the first time

cables Once you have matriculated, you will receive an IT Registration form detailing your standard University of Dundee username, password and email address. Please keep this safe and follow the security tips and guidance on changing your password. Many systems, including email and My Dundee (the virtual learning environment), are accessed using this standard username and password.

Information about IT facilities can be found on the Information & Communication Services (ICS) website. See Information for New Students to get started.

Information about key ICT resources:

ICS Service Desk
Please contact the ICS Service Desk if you have any ICT based queries, problems or requests for service. Please note we cannot provide advice on issues relating to your own personal computer.
Email Service
Access your University email account from home using webmail or you can download software to use on your computer at home.
Disability Support
ICS has an IT Disability Support Specialist who can provide advice on accessing ICT whether you have a permanent or temporary disability.
IT Suites
When visiting the University you can use any of the ICS-managed IT Suites or IT labs provided by your College and School.
Wireless Network
You can wirelessly connect your laptop or wireless device (eg PDA) to the University network.
Virus protection
We take virus protection very seriously. Please download anti-virus software provided, free of charge, by the University. (Note: you will need a University intranet password for this.)

Other ICT support

User Guides
A central resource of ICT user guides from "Frequently Asked Questions" (FAQs) to practical guidance that explains how to do many day-to-day things.
A-Z of ICS Services
A list of all services provided by Information & Communication Services (ICS). ICS provide/support most ICT resources.
Publications & policies
A list of all, ICT-based, publications and policies published by the University or ICS.

IT and your responsibilities

All students are required to use ICT facilities and services responsibly and abide by formal rules. For University Regulations and Code of Conduct for use of Computing Facilities see the ICS Publications & Policies web pages. Breaches of the rules can result in formal disciplinary measures being taken.