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IT Facilities
At the University of Dundee we aim to provide you with the highest possible quality of information and communication technology (ICT) to support your learning - we'll even train you to use it.
This page explains:
- How to access ICT resources for the first time
- Services you need to know about
- IT induction (ITi)
- How to use ICT responsibly
Most ICT resources can be accessed from any computer connected to the internet on or off campus.
How to access ICS resources for the first time
Once you have matriculated, you will receive an IT Registration form detailing your standard University of Dundee username, password and email address. Please keep this safe and follow the security tips and guidance on changing your password. Many systems, including email and My Dundee (the virtual learning environment), are accessed using this standard username and password.
Services you need to know about
A range of ICT resources, support and advice is available to you. Most ICT based services, eg email, My Dundee, disability IT support, are available to every distance learner. Some Colleges and Schools may provide access to other IT facilities - they will let you know about this separately.
Information about key ICT resources:
- ICS Service Desk
Please contact the ICS Service Desk if you have any ICT based queries, problems or requests for service. Please note we cannot provide advice on issues relating to your own personal computer. - Email Service
Access your University email account from home using webmail or you can download software to use on your computer at home. - Disability Support
ICS has an IT Disability Support Specialist who can provide advice on accessing ICT whether you have a permanent or temporary disability. - IT Suites
When visiting the University you can use any of the ICS-managed IT Suites or IT labs provided by your College and School. - Wireless Network
You can wirelessly connect your laptop or wireless device (eg PDA) to the University network. - Virus protection
We take virus protection very seriously. Please download anti-virus software provided, free of charge, by the University. (Note: you will need a University intranet password for this.)
Other ICT support
- User Guides
A central resource of ICT user guides from "Frequently Asked Questions" (FAQs) to practical guidance that explains how to do many day-to-day things. - A-Z of ICS Services
A list of all services provided by Information & Communication Services (ICS). ICS provide/support most ICT resources. - Publications & policies
A list of all, ICT-based, publications and policies published by the University or ICS.
IT induction (ITi)
ITi is an important part of your introduction to the University of Dundee. ITi guides you through the many IT facilities and resources available to you. For more information on induction sessions and support for ICT visit IT induction. ITi information, materials and activities are available online via My Dundee.
IT and your responsibilities
All students are required to use ICT facilities and services responsibly and abide by formal rules. For University Regulations and Code of Conduct for use of Computing Facilities see the ICS Publications & Policies web pages. Breaches of the rules can result in formal disciplinary measures being taken.