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Statement of Service for University Staff

Career Service Mission Statement

The Careers Service aims to enhance the career development of all University of Dundee students and graduates.

This is achieved through:

Advice & Guidance:

• Guidance Interviews and Drop-in Advice Sessions
• Access to Computer Guidance Programmes
• Access to Careers Advisers via telephone, email and in writing

Information

• Access to up-to-date, relevant information on occupations, employment, voluntary and learning opportunities

Education

• Career Planning Module and Internship Module
• Specific seminars in the Careers Service
• School / Subject based seminars
• Employer-led seminars
• Vacancy database
• Employer Information
• Careers Fairs

What University Staff Can Expect From the Careers Service

The University of Dundee Careers Service works within the guidelines laid down by our professional body, AGCAS (Association of Graduate Careers Advisery Services) to guarantee a service that complies with the University's Confidentiality Code and is impartial, friendly, student-focused and delivered by professionally trained staff.

Services Offered to University Staff:

• A named Careers Adviser contact for each school/subject.
• The offer of regular meetings with a named Careers Adviser contact to negotiate careers input for the next academic year.
• Assistance in organising careers related activities within each school/subject.
• Advice on career planning and skills development within the curriculum.
• Advice on referral procedures to the Careers Service for students.
• Notification and marketing of upcoming careers events to students
• Advice and information on graduate destinations and labour market trends.
• Facilitation of contact with employers and other external agencies.
• Weekly updates on vacancies, including a link to our vacancy database for schools/subjects.
• The opportunity to visit the Careers Service, view our resources and meet with staff.
• Advice and information on issues of diversity and specific need in relation to the future careers of students.
• Participation by a Careers Adviser in Departmental Programme Reviews and Approvals
• Access to Careers Advisers for help with personal career development. N.B. Priority is given to University of Dundee students and graduates over staff.

What Staff can do for the Careers Service

• Provide a list of careers contacts within each school/subject and keep us informed of any changes.
• Keep us informed of any relevant developments within your department.
• Encourage students to use the Careers Service as early as possible.
• Advise us on how to gain access to students within your school/subject.
• Provide us with at least 2 weeks advance notice if you wish to meet with a Careers Adviser or require their input to curricular activities.
• Advertise and promote careers service events & products appropriate to your students.
• Provide us with feedback on our Service
  

Feedback Procedure

The Careers Service constantly encourages feedback on all our services and aims to act upon all suggestions received.

We hope you find no cause to complain about our service. In case you do, you are invited to first approach the member of staff concerned or our Director, Graham Nicholson (emails to careers@dundee.ac.uk).

If you do not receive acknowledgement of your complaint within five working days, or are dissatisfied with the response you receive, you are invited to put your complaint in writing and are directed to the University's Complaints Procedure - http://www.somis.dundee.ac.uk/academic/Complaints.htm