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Confidentiality

The Careers Service offers a confidential service to all students and staff.

In practice this means that:

• We will not disclose anything about the nature or content of your contact with the Careers Service to anyone outside the Service, unless you agree that we do so (other than when there is imminent, grave danger to you or to someone else).
• If we contact your school/college, or anyone else on your behalf we will only do so with your full consent.
• When a third party has made a referral to the Careers Service (e.g. your lecturer) we will not disclose any further information to the referrer without the knowledge and consent of the person concerned.
• We will keep all written records confidential to the Service and will not allow anyone outside the Service to access any records without your written consent or except when required to do so by law (you have right of access to your own record under the Data Protection Act 1998). We will take all reasonable steps to safeguard the security of any information about you that we hold in electronic format. We will destroy all written and electronic records after eight years.
• Your Careers Service records are not part of your academic (students) or personnel (staff) records.
• We will ensure that all statistical information given to third parties (for example, for Service evaluation purposes) is produced in an anonymous format so that individuals cannot be identified.