Workstreams:

Service:

Knowledge Centre:

PECOS
Help & Advice - FAQ's

These frequently asked questions aim to answer the most common questions users might have about PECOS, the University's eProcurement system. If you have a question that isn't answered please let us know by sending an e-mail to the PECOS System Administration Team:- PECOS-SysAdmin@dundee.ac.uk.

Help & Advice

• What resources are available to support my use of PECOS?
  • User Guides
  • Guidance on using your PECOS account
  • Staff

Logging in (includes username, passwords and Internet browsers)

• What is the url to log in to PECOS?
• How do I obtain a username and password?
• I've forgotten my PECOS username, how do I remind myself of it?
• Can I change my username?
• I've forgotten my PECOS password, how do I get a new one?
• How long does my PECOS password last for?
• Which Internet browsers can I use to access PECOS?

Creating orders

• How many lines can be entered on a single requisition Purchase Order?
• When requisitioning a non-catalogue item what should I select under "settlement type"?
• Can I submit a non-catalogue item for a known supplier?
• Can I submit a non-catalogue item for an unknown supplier?
• Can a requisition be placed for a future submission date?
• Can a requisition be placed for the total order or must it be placed per supplier?
• Can I enter a contract reference or comment on an order?
• Can I enter a contract reference or comment on an order?
• How should I raise a purchase order after a tender?
• How do I find the purchase order number?
• Can I view everyone's orders or just my own?
• Can files such as spreadsheets be attached to a requisition as supporting documentation?
• How do I print/fax orders?
• Is it possible to be notified when a supplier receives a purchase order?
• Is there a selection on how the order is sent to the supplier?
• Does the system remind you when an order goes beyond the expected delivery date?

Financial Tracking (Coding)

• Does PECOS allow me to type in a cost centre at the time of raising an order?
• Can PECOS link certain types of products to a specific nominal or level 1 code?
• I place orders for several cost centres; will I still be able to do this?
• How do I get additional cost centres and account codes added to PECOS?
• Can I split an order line across different account codes?

Approval Routes

• Is the requisitioner notified when an order is approved or rejected?
• Can a requisitioner compose/alter the requisition notification email that is sent to the approver?
• How many people need to approve my orders?

Changing or cancelling an order

• When can I change an order?
• Can I change the financial tracking details on a requisition or purchase order?
• Can I change the VAT coding details on a requisition or purchase order?
• Can I delete or cancel an order I've requisitioned or ordered?
• Are price changes automatically reflected on open requisitions?

Delivery

• How are delivery charges handled?
• What will happen if I forget to add a delivery charge to my order?
• My goods are being delivered to the wrong location. What should I do?
• How do I change the "deliver to" name?

Receipting & Returning

• What is the receipting functionality within PECOS?
• Do all delivery notes need to be recorded?
• When receipting goods in PECOS should I receipt by quantity or value?
• How I return an item using PECOS?
• Does the system remind me when an order requires receipting?

Other separate FAQs

Maintained by CAPS Web Administrator. Last updated: Tuesday 07 February 2012 01:50 PM

Using this site | Disclaimer | Privacy