Its purpose is to assist staff and students in anticipating, avoiding, preventing and resolving disputes.
See our model Facilitated Discussion toolkit.
A process in which disputing parties seek to improve understanding and build agreement with the assistance of a trained mediator working with the disputing parties an impartial third party.
A practice that is voluntary and aims to offer disputing parties the opportunity to be fully listened to, to hear each other's perspectives and to allow them to decide how to resolve their own dispute.
In terms of the University of Dundee/Dundee & Angus College Collaboration Agreement, Dundee & Angus College contributes to the edr Strategy Group, assists with and contributes to edr development events and mediators' CPD. The University also offers edr services to the College.
Scottish Mediation Network (SMN) is working to embed mediation into the way that conflict and disputes of all forms are handled in Scotland.
The edr Conference, "The Value of Resolving Disputes", took place on Tuesday 10 November 2009, 10.30am-3.30pm at West Park Conference Centre. Visit Conference Site >>
See our External webpage for more mediation webpages.
The next meeting of the edr Practitioners Group will be held on Wednesday 9 July 2014, 12.30-2pm in River Room 3, 9th Floor, Tower Building. See our Practitioners' Group webpage for further details. University of Dundee complaints handlers will be invited to this meeting.
View our edr Strategy document 2011-2014.
Early Dispute Resolution (edr) Developments - Annual report to the Human Resources Committee and University Court, May 2012.
The University of Dundee's edr team and Marshalls ACM have designed a 10 minute online quiz to provide tips for ways of engaging with difficulties in the workplace. Available for all staff to try.
Find out more about the edr Outline Strategy, the formal launch of the edr Initiative, Training Resources and the edr Strategy Group.
The value of the use of mediation is principally a quicker, simpler and more cost-efficient way to solve disputes. It allows for taking into account a wider range of interests of the parties, a greater chance of reaching an agreement which will be voluntarily respected